Senior Accounts Receivable Analyst

DataDog
New York
Workplace: HybridFull timeUSD 81,000 - 109,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Attention to detail","Communication","Independent work","Relationship building","Mentorship"]

Own the accounts receivable collections process for an assigned book of business, analyzing payment patterns and aging reports to prevent delays and resolve billing issues. Triage inbound billing inquiries and collectability concerns through Zendesk, partnering with Customer Success, Revenue, and Sales to handle disputes and discrepancies. Support audits and special projects, build client relationships for prompt payment, and mentor junior AR team members.

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FursaFursa
DataDog
DataDog
4 days ago

Senior Accounts Receivable Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own the accounts receivable collections process for an assigned book of business, analyzing payment patterns and aging reports to prevent delays and resolve billing issues. Triage inbound billing inquiries and collectability concerns through Zendesk, partnering with Customer Success, Revenue, and Sales to handle disputes and discrepancies. Support audits and special projects, build client relationships for prompt payment, and mentor junior AR team members.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage the accounts receivable collections process for an assigned book of business.
  • •Analyze customer payment patterns and aging reports to identify trends and potential issues.
  • •Collaborate with internal teams to resolve billing discrepancies and disputes in a timely manner.
  • •Triage incoming billing inquiries and collectability concerns through Zendesk to drive collections.
  • •Provide guidance and mentorship to junior accounts receivable team members.

Pay and Benefits

Salary: USD 81,000 - 109,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDental401kPaid LeaveEquityParental LeaveGym Membership

Key Requirements

  • •Bachelor's degree in accounting or equivalent is required.
  • •5+ years of full cycle Accounts Receivable / Billing Operations experience.
  • •Proficiency in Microsoft Excel is required.
  • •Ability to work independently with strong problem-solving and self-motivation.
  • •Excellent written and verbal communication with strong attention to detail and accuracy.
Experience:5+ yearsAccounts receivableBilling operationsRevenueCollections
Education:Bachelor's in Accounting
Skills:Analytical thinkingProblem-solvingAttention to detailCommunicationIndependent workRelationship buildingMentorship
Languages:English
Tech Stack:Microsoft ExcelZendeskSalesforceNetSuiteTableauEmailBilling inquiries

Company Brief

DataDog
Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2010
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