D365 CRM Solution Architect

Avanade
United Kingdom
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: []

Lead the design and implementation of Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions for enterprise clients. Define solution architecture, roadmaps, and governance; oversee integrations with Azure, Dataverse, and third-party apps; drive digital transformation; and support pre-sales while mentoring technical teams.

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Avanade
Avanade
2 months ago

D365 CRM Solution Architect

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Last checked: 18 hours agoStatus: Live

Job Summary

Lead the design and implementation of Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions for enterprise clients. Define solution architecture, roadmaps, and governance; oversee integrations with Azure, Dataverse, and third-party apps; drive digital transformation; and support pre-sales while mentoring technical teams.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Lead solution architecture design for D365 CE and Power Platform implementations, ensuring alignment with business goals and technical best practices.
  • •Work closely with clients, business stakeholders, and technical teams to define solution roadmaps and architecture blueprints.
  • •Provide leadership and guidance on best practices for enterprise CRM solutions, integrations, security, and governance.
  • •Design complex integrations between D365 CE, Power Platform, and third-party applications using Azure Integration Services, Dataverse, and APIs.
  • •Oversee technical delivery, ensuring solutions are scalable, high-performing, and aligned with Microsoft best practices.

Key Requirements

  • •Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
  • •Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI).
  • •Strong background in enterprise architecture, integration patterns, and cloud technologies (Azure, Dataverse, API management).
  • •Experience with security, compliance, and governance best practices in Dynamics 365 and Power Platform.
  • •Excellent stakeholder management and leadership skills, with the ability to influence decision-making.
Experience:CRMMicrosoft Dynamics 365Power Platform
Certifications:Microsoft certifications
Languages:English
Tech Stack:Microsoft Dynamics 365Power PlatformAzureDataverseAPI managementCI/CDALMPower AppsPower AutomatePower BI

Company Brief

Avanade
Global digital innovation and IT services company delivering Microsoft-based cloud, digital and application services. Partners with enterprises to design, build and run business solutions across cloud, data, AI, modern workplace and industry-specific transformations.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Seattle, United States
Founded: 2000
Glassdoor
Glassdoor: 3.9
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