Retail - Lead Store Advisor（Bicester）

On Holding
Shanghai, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Interpersonal","Leadership","Teamwork","Initiative"]

Lead and coach a store team to deliver On’s premium customer experience at the Shanghai Bicester Retail Store. You will supervise up to seven Store Advisors, drive exceptional service, maintain product knowledge and visual standards, collaborate with the DTC team, support inventory and merchandising, and help ensure a premium, purpose-driven store environment that embodies On’s values.

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On Holding
On Holding
1 year ago

Retail - Lead Store Advisor（Bicester）

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Lead and coach a store team to deliver On’s premium customer experience at the Shanghai Bicester Retail Store. You will supervise up to seven Store Advisors, drive exceptional service, maintain product knowledge and visual standards, collaborate with the DTC team, support inventory and merchandising, and help ensure a premium, purpose-driven store environment that embodies On’s values.
Location: Shanghai, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Supervise and mentor a team of up to 7 Store Advisors by demonstrating an exceptional customer focused approach within daily work
  • •Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
  • •Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)
  • •Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
  • •Help maintain the visual standards in the store to deliver a premium experience

Key Requirements

  • •3+ years of experience within a retail work environment; +1 year in supervisory role
  • •Background in the Running, Fashion or Sports Industry is preferred but not a must
  • •Strong communication, hospitality and interpersonal skills
  • •Ability to take initiative, learn quickly, and work both independently and as part of a team
  • •Eye for maintaining outstanding store condition and visual merchandising standards
Experience:3+ yearsRetailFashionSports
Skills:CommunicationInterpersonalLeadershipTeamworkInitiative

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn