Account Manager, SMB

Apollo.io
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Consultative selling","Communication","Coachable","Time management","Team selling"]

Own a high-volume SMB book (~300 accounts) and drive expansion revenue and retention cross-functional collaboration with Customer Success, Support, Onboarding and Product. This hybrid London-based role focuses on managing renewals and new opportunities, guiding prospects through the full sales cycle, and meeting aggressive quarterly quotas while coordinating with in-office teams three days per week.

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FursaFursa
Apollo.io
Apollo.io
3 months ago

Account Manager, SMB

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own a high-volume SMB book (~300 accounts) and drive expansion revenue and retention cross-functional collaboration with Customer Success, Support, Onboarding and Product. This hybrid London-based role focuses on managing renewals and new opportunities, guiding prospects through the full sales cycle, and meeting aggressive quarterly quotas while coordinating with in-office teams three days per week.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Manage the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less.
  • •Negotiate a high volume of renewals (~10) each month within your book of business.
  • •Manage a pipeline of inbound inquiries to identify, engage, and develop relationships with potential buyers.
  • •Take 5+ meetings per day between upsells and renewals, running 25+ meetings per week.
  • •Consistently create 3x pipeline month over month.

Key Requirements

  • •Have at least 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment (<200 employees), working majority expansion opportunities and owning retention.
  • •Top performer in your current role.
  • •Proven track record of consistently meeting targets, min of 3 trailing quarters.
  • •Experience using strong consultative selling skills and sales process in their day to day.
  • •Must be willing to be in office 3 days per week.
Experience:1+ yearsSaaS
Skills:Consultative sellingCommunicationCoachableTime managementTeam selling
Languages:English
Tech Stack:Salesforce

Company Brief

Apollo.io
Provides a B2B sales engagement platform and global contact database that helps revenue teams find prospects, enrich data, and automate outbound workflows to accelerate pipeline and close deals.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn