HC and Insurance Operations Analyst

NTT
Oklahoma City
Workplace: RemoteFull timeUSD 26+ hourlyFunction: Business OperationsExperience: 2-4 yearsEducation: high_schoolSkills: ["Analytical skills","Communication","Empathy","Attention to detail","Collaboration"]

Manage the end-to-end insurance claims process for policyholders, from intake through final decision. Review medical documents and policy details, provide frequent status updates via preferred channels, and maintain accurate records and logs. Analyze claim data to identify trends and perform root-cause analysis, calculate benefits, process payments, and assist with proactive follow-up to gather required medical information. Communicate with empathy and strong attention to detail.

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FursaFursa
NTT
NTT
5 months ago

HC and Insurance Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Manage the end-to-end insurance claims process for policyholders, from intake through final decision. Review medical documents and policy details, provide frequent status updates via preferred channels, and maintain accurate records and logs. Analyze claim data to identify trends and perform root-cause analysis, calculate benefits, process payments, and assist with proactive follow-up to gather required medical information. Communicate with empathy and strong attention to detail.
Location: Oklahoma City
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Handle end-to-end claim management from intake to final decision.
  • •Provide frequent status updates to claimants via email, phone, and mail using preferred communication channels.
  • •Review medical documents, claim forms, and policy notes; maintain accurate records and reports throughout the claim lifecycle.
  • •Perform benefit calculation and process payments through the claims system.
  • •Compile and analyze claim data to identify trends and perform root cause analysis, including proactive follow-up for pending claims.

Pay and Benefits

Salary: USD 26 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid Leave401k

Key Requirements

  • •2+ years in an analytical role reviewing medical benefits and claims.
  • •2+ years of claims adjudication experience, preferably for life and supplemental products.
  • •4 years of experience reviewing and assessing medical records.
  • •Experience articulating claim requirements clearly and concisely.
  • •Minimum high school diploma or GED; college degree preferred.
Experience:2-4 years
Education:High School
Skills:Analytical skillsCommunicationEmpathyAttention to detailCollaboration

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn