Systems Analyst I (Active Secret Clearance) - 2nd Shift position - Monday – Friday (3:00 PM – 11:00 PM)
Akima
United States
Workplace: OnsiteFull timeUSD 55,000 - 57,000 annuallyFunction: Product ManagementSkills: ["Written communication","Verbal communication","Troubleshooting","Conflict resolution","Service delivery focus"]Support emergency management systems for a government customer, including sustaining and operating Mass Warning Notification, E-911, Common Operating Picture, Giant Voice, and audio-visual notification systems. Provide incident management aligned to SLA metrics and KPIs by documenting, troubleshooting, and coordinating reported issues from emergency responders. Maintain ticketing, analyze service-level performance, and collaborate with engineering and security teams to improve service delivery.
