Operations Leader - Full Time (Oak Brook, IL, US, 60523)

Sephora
United States
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: Business OperationsSkills: ["Leadership","Coaching","Problem-solving","Organizational skills","Communication"]

Lead day-to-day store operations to drive operational excellence and support an exceptional client experience. Oversee inventory management, replenishment, and order fulfillment while ensuring operational standards are met. Champion brand presentation through visual merchandising and store maintenance, and coach and develop team members on operational processes, selling behaviors, performance metrics, and Sephora initiatives. Help foster an inclusive, accountable team culture and uphold company policies for a safe shopping environment.

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FursaFursa
Sephora
Sephora
1 day ago

Operations Leader - Full Time (Oak Brook, IL, US, 60523)

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead day-to-day store operations to drive operational excellence and support an exceptional client experience. Oversee inventory management, replenishment, and order fulfillment while ensuring operational standards are met. Champion brand presentation through visual merchandising and store maintenance, and coach and develop team members on operational processes, selling behaviors, performance metrics, and Sephora initiatives. Help foster an inclusive, accountable team culture and uphold company policies for a safe shopping environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead operational excellence by overseeing inventory management, replenishment, and order fulfillment while meeting operational standards.
  • •Drive brand presentation through visual merchandising, promotional events, and store maintenance.
  • •Partner with the team to deliver exceptional client service and contribute to store goals.
  • •Coach and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Support an inclusive, teamwork-focused culture while upholding company policies and safety standards.

Pay and Benefits

Salary: USD 26 - 30 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management and ability to prioritize in a dynamic environment.
  • •Physical ability to lift and carry up to 50 pounds as needed.
Experience:Retail operationsHospitality
Skills:LeadershipCoachingProblem-solvingOrganizational skillsCommunication

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn