Solutions Engineering Manager

MonetizeMore
Porto Alegre, Brazil
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Mentorship","Team coaching","Strategic leadership","Root-cause problem solving","Partner-focused communication"]

Lead the Forward Deployed Solutions team as a player-coach, transforming reactive technical support into a proactive engineering function. Manage and mentor solutions engineers, design AI deflection workflows and internal tooling, and own partner technical health, SLAs, and revenue performance. In parallel, act as the primary Brazilian market technical lead—driving integrations, architectural reviews, and troubleshooting in Portuguese while building custom solutions with JavaScript, APIs, and ad-tech systems.

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FursaFursa
MonetizeMore
MonetizeMore
1 month ago

Solutions Engineering Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead the Forward Deployed Solutions team as a player-coach, transforming reactive technical support into a proactive engineering function. Manage and mentor solutions engineers, design AI deflection workflows and internal tooling, and own partner technical health, SLAs, and revenue performance. In parallel, act as the primary Brazilian market technical lead—driving integrations, architectural reviews, and troubleshooting in Portuguese while building custom solutions with JavaScript, APIs, and ad-tech systems.
Location: Porto Alegre, Brazil
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Manage, mentor, and upskill a team of solutions engineers, evolving culture from reactive ticket handling to proactive partner solutions architecture.
  • •Design, build, and maintain internal AI-driven tools, automated deflection workflows, and self-serve technical documentation.
  • •Own partner technical health, monitoring revenue performance, deployment success, and technical SLAs across partner accounts.
  • •Serve as primary technical partner for high-value Brazilian clients, leading integrations, architectural reviews, and Portuguese-led troubleshooting.
  • •Build custom solutions using JavaScript, APIs, network requests, and ad server configurations, and feed partner pain points into product and architecture improvements.

Key Requirements

  • •5+ years of software/solutions engineering experience, with 1–2+ years as a technical lead, team lead, or engineering manager who enjoys mentoring.
  • •Practical experience building or configuring workflow automation, LLM API integrations, or automated knowledge loops for technical operations.
  • •Native or fluent Portuguese (spoken and written) and fluent English to collaborate with global engineering leadership and teams.
  • •Front-end web proficiency (JavaScript ES6+, HTML/CSS, REST APIs, HTTP) plus Chrome DevTools debugging.
  • •Hands-on experience with Google Ad Manager (GAM), Prebid.js, header bidding, or SDK integrations (highly preferred).
Experience:5+ yearsAd technologyAIWorkflow automationLLM integrationsAd server integrationsHeader bidding
Skills:MentorshipTeam coachingStrategic leadershipRoot-cause problem solvingPartner-focused communication
Languages:PortugueseEnglish
Tech Stack:JavaScriptES6HTMLCSSREST APIsHTTPChrome DevToolsLLM APIGoogle Ad Manager (GAM)Prebid.jsHeader BiddingSDK integrationsAI deflection

Company Brief

MonetizeMore
Provides ad-tech and managed ad-ops services (PubGuru, TrafficCop) to help web publishers maximize programmatic ad revenue, plus platform integrations and IVT protection.
Industry: Advertising Media Groups
Company Size: Medium (51 to 250 employees)
Revenue: USD 100M to 250M
Growth: Growth Stage Startup
Funding: Bootstrapped
Headquarters: White Rock, Canada
Founded: 2010
Glassdoor
Glassdoor: 3.7
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