Account Operations Specialist II (Manheim)

Serve as the primary liaison for Manheim auction vendors and clients, coordinating account SLAs and resolving issues across accounts from simple to complex. Engage clients to understand requirements, recommend and upsell Manheim/CAI products and services, and ensure work is completed to expectations. Coordinate vehicle run and reconditioning processes, maintain standards and quality, and conduct condition report and imaging audits while partnering with internal auction teams.