Technical Project Manager

Interface AI
San Francisco
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Problem-solving"]

Own end-to-end delivery of an agentic AI and conversational AI platform for credit union and community bank customers, guiding multi-phase implementations from contract through go-live. Build detailed schedules, milestone trackers, and work plans across integrations, core banking dependencies, and telephony configuration. Serve as the primary customer point of contact, lead status and executive check-ins, manage risks, and drive adoption through configuration, testing, and training.

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FursaFursa
Interface AI
Interface AI
2 months ago

Technical Project Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Own end-to-end delivery of an agentic AI and conversational AI platform for credit union and community bank customers, guiding multi-phase implementations from contract through go-live. Build detailed schedules, milestone trackers, and work plans across integrations, core banking dependencies, and telephony configuration. Serve as the primary customer point of contact, lead status and executive check-ins, manage risks, and drive adoption through configuration, testing, and training.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end delivery of the AI platform for assigned credit union and community bank customers from signed contract through go-live and handoff.
  • •Build and maintain project schedules, work plans, and milestone trackers accounting for customer readiness, integrations, core banking dependencies, and telephony configuration.
  • •Serve as the primary customer point of contact during implementation, translating operational requirements into an actionable delivery plan.
  • •Coordinate internally (Sales Engineering, Product, Support, Customer Success) and with external vendors and partners to keep parallel workstreams on track.
  • •Identify risks early, lead status meetings and executive check-ins, and drive adoption through configuration, testing, and training before go-live.

Pay and Benefits

Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

  • •Bachelor's degree in Business, Technology, or a related field, or equivalent education and experience.
  • •4+ years of project management experience, preferably in financial technology, SaaS implementation, or enterprise software delivery for financial institutions.
  • •Experience leading large-scale, multi-phase customer implementations with competing timelines and third-party dependencies.
  • •Proficiency with project planning tools including Gantt charts, Kanban boards, and project management platforms.
  • •Exceptional verbal and written communication skills, including running executive status meetings and documenting project plans.
Experience:Financial technologySaaSEnterprise softwareConversational AI
Education:Bachelor's in Business, Technology, or a related field
Skills:CommunicationProblem-solving
Tech Stack:Gantt chartsKanban boardsProject management platformsPrompt engineeringGenerative AIAIConversational AI

Company Brief

Interface AI
Provides AI-powered virtual assistant and automation software for banks and credit unions. The platform helps financial institutions handle customer service, support routine banking tasks, and improve digital self-service across voice and chat channels.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Jose, United States
Founded: 2018
WebsiteLinkedIn