DoorDash US

4 weeks ago

Senior Service Technician, Service Operations, Labs (AM Shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Senior Service Technician in DoorDash Labs responsible for advanced diagnostics and repair of robotic systems and support vehicles. You will work on-site in Mesa, AZ, perform component-level troubleshooting, interpret complex manuals, document findings, and mentor Level 2 Technicians while managing your own workload on an AM shift (7:00 AM – 3:30 PM).

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Manager level

Key Responsibilities

•Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data.
•Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision.
•Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts.
•Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base.
•Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks.

Key Requirements

•2+ years of service work experience.
•Curiosity and an inclination for all things mechanical and repair.
•Strong communication and documentation skills.
•Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus.
•Experience with JIRA, MaintainX, and other service tools and systems is a major plus.

Experience:2+ yearsRoboticsAutomation

Skills:CommunicationDocumentationProblem-solving

Languages:English

Tech Stack:JIRAMaintainX

Company Brief

DoorDash US

On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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DoorDash US

4 weeks ago

Senior Service Technician, Service Operations, Labs (AM Shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Manager level

Key Responsibilities

•Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data.
•Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision.
•Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts.
•Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base.
•Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks.

Key Requirements

•2+ years of service work experience.
•Curiosity and an inclination for all things mechanical and repair.
•Strong communication and documentation skills.
•Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus.
•Experience with JIRA, MaintainX, and other service tools and systems is a major plus.

Experience:2+ yearsRoboticsAutomation

Skills:CommunicationDocumentationProblem-solving

Languages:English

Tech Stack:JIRAMaintainX

Company Brief

DoorDash US

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn