Senior Service Technician, Service Operations, Labs (AM Shift)

DoorDash US
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsSkills: ["Communication","Documentation","Problem-solving"]

Senior Service Technician in DoorDash Labs responsible for advanced diagnostics and repair of robotic systems and support vehicles. You will work on-site in Mesa, AZ, perform component-level troubleshooting, interpret complex manuals, document findings, and mentor Level 2 Technicians while managing your own workload on an AM shift (7:00 AM – 3:30 PM).

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
DoorDash US
DoorDash US
2 months ago

Senior Service Technician, Service Operations, Labs (AM Shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Senior Service Technician in DoorDash Labs responsible for advanced diagnostics and repair of robotic systems and support vehicles. You will work on-site in Mesa, AZ, perform component-level troubleshooting, interpret complex manuals, document findings, and mentor Level 2 Technicians while managing your own workload on an AM shift (7:00 AM – 3:30 PM).
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data.
  • •Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision.
  • •Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts.
  • •Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base.
  • •Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks.

Key Requirements

  • •2+ years of service work experience.
  • •Curiosity and an inclination for all things mechanical and repair.
  • •Strong communication and documentation skills.
  • •Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus.
  • •Experience with JIRA, MaintainX, and other service tools and systems is a major plus.
Experience:2+ yearsRoboticsAutomation
Skills:CommunicationDocumentationProblem-solving
Languages:English
Tech Stack:JIRAMaintainX

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn