Business Office Associate

CarMax
Richmond
Workplace: OnsiteFull timeUSD 15.5 - 30.7 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality"]

Support store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Handle cash management tasks such as receiving payments and preparing deposits, while ensuring accurate documentation for funding and compliance. Provide strong customer service by guiding customers through paperwork processes. Assist multiple departments with overflow traffic, perform clerical duties like filing and data entry, and maintain a clean, safe work area following EH&S requirements.

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CarMax
CarMax
2 months ago

Business Office Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Handle cash management tasks such as receiving payments and preparing deposits, while ensuring accurate documentation for funding and compliance. Provide strong customer service by guiding customers through paperwork processes. Assist multiple departments with overflow traffic, perform clerical duties like filing and data entry, and maintain a clean, safe work area following EH&S requirements.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper funding documentation.
  • •Handle cash management tasks, including receiving payments and preparing deposits with security protocols.
  • •Train and mentor new associates and assist store operations across multiple departments while balancing overflow traffic.

Pay and Benefits

Salary: USD 15.5 - 30.7 hourly
Perks:Paid SickPaid LeavePaid HolidaysHoliday Premium

Key Requirements

  • •Ability to read, interpret, and accurately record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentiality
Tech Stack:Microsoft OfficeData entry systemsPC skills

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn