Senior Product Operations Manager, Integrations

Harvey
New York
Workplace: OnsiteFull timeUSD 155,400 - 233,200 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Written communication","Cross-functional alignment","Partner management","Process improvement","Operational planning"]

Own the operating system behind integrations and partner ecosystem, including APIs, MCP servers, and third-party connectors. Triage and prioritize integration requests and issues, coordinate resolution across teams, and manage technology and ISV partner relationships. Plan early-access programs, run onboarding and feedback loops, and coordinate cross-functional launches. Build scalable documentation, playbooks, and lightweight systems to grow the integrations roadmap responsibly.

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FursaFursa
Harvey
Harvey
3 days ago

Senior Product Operations Manager, Integrations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own the operating system behind integrations and partner ecosystem, including APIs, MCP servers, and third-party connectors. Triage and prioritize integration requests and issues, coordinate resolution across teams, and manage technology and ISV partner relationships. Plan early-access programs, run onboarding and feedback loops, and coordinate cross-functional launches. Build scalable documentation, playbooks, and lightweight systems to grow the integrations roadmap responsibly.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own intake, triage, and prioritization of integration and API/MCP feature requests from customers and partners.
  • •Triage partner- and customer-reported integration issues, assess severity and impact, coordinate resolution across teams, and communicate updates.
  • •Manage technology and ISV partner relationships across onboarding, ongoing operations, issue resolution, and delivery quality.
  • •Plan and run early-access programs for new integrations and API/MCP capabilities, including partner selection, onboarding, feedback collection, usage analysis, and launch recommendations.
  • •Translate feedback into requirements and prioritized workstreams, create and maintain partner-facing documentation and playbooks, and implement lightweight systems and automation to scale.

Pay and Benefits

Salary: USD 155,400 - 233,200 annually
Equity and Bonus:Equity

Key Requirements

  • •3-5+ years in Product Operations, Program Management, Partner/Ecosystem Operations, or a related role at a high-growth tech or SaaS company, ideally on integrations, APIs, or partner platform teams.
  • •Direct experience working inside an integrations team that builds, ships, and supports third-party connections in production.
  • •Working knowledge of APIs and MCP (Model Context Protocol), including auth, rate limits, and schemas, with judgment about reliability vs. fragility.
  • •Experience from an app store, marketplace, or partner ecosystem business, including listings, partner certification, marketplace policies, or developer relations.
  • •Experience managing external technology or ISV partner relationships through onboarding and ongoing delivery quality, including early-access/beta program operations.
Experience:3+ yearsSaaSMarketplacesPartner ecosystemIntegrationsAPIs
Skills:Written communicationCross-functional alignmentPartner managementProcess improvementOperational planning
Tech Stack:APIsMCPModel Context Protocol

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor