Senior Virtual Relationship Officer - Business Aspire (Dubai, AE)

Abu Dhabi Commercial Bank
Dubai
Workplace: OnsiteFull timeFunction: SalesExperience: 4+ yearsEducation: bachelorsSkills: ["Relationship building","Communication","Influencing","Problem solving","Decision making"]

Manage a portfolio of Business Banking Aspire clients through structured virtual engagement, building deep understanding of financial position and service needs. Maintain account plans, review activity, and accurately record interactions in banking systems. Identify and qualify new opportunities digitally, support onboarding, and perform cross-sell to drive revenue and balances. Conduct needs analysis, recommend deposits/lending solutions, monitor risk indicators, and submit credit applications while ensuring AML/KYC and regulatory compliance.

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FursaFursa
Abu Dhabi Commercial Bank
Abu Dhabi Commercial Bank
1 day ago

Senior Virtual Relationship Officer - Business Aspire (Dubai, AE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Manage a portfolio of Business Banking Aspire clients through structured virtual engagement, building deep understanding of financial position and service needs. Maintain account plans, review activity, and accurately record interactions in banking systems. Identify and qualify new opportunities digitally, support onboarding, and perform cross-sell to drive revenue and balances. Conduct needs analysis, recommend deposits/lending solutions, monitor risk indicators, and submit credit applications while ensuring AML/KYC and regulatory compliance.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Manage an assigned portfolio of Business Banking Aspire clients via structured virtual engagement to understand business needs.
  • •Maintain client contact plans, respond to enquiries, and ensure interactions are recorded in approved systems for satisfaction, retention, and performance.
  • •Identify and progress new client opportunities through virtual and digital channels, qualifying prospects and supporting onboarding.
  • •Review existing relationships to identify cross-sell opportunities and recommend suitable products and services to support revenue growth.
  • •Conduct needs analysis and recommend deposit, lending, and transactional offerings; monitor portfolio performance and submit credit applications/renewals in line with risk and compliance requirements.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveRemote WorkLearning Budget

Key Requirements

  • •At least 4 years of relationship management experience, preferably in business banking and client relationship management.
  • •Bachelor’s degree in Business, Finance, Accounting, Economics, or a related discipline.
  • •Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) equivalent.
  • •Knowledge of business banking products and services, including relationship/portfolio management.
  • •Experience with virtual and digital client servicing models, needs analysis, AML/KYC and regulatory compliance.
Experience:4+ yearsBusiness banking
Education:Bachelor's in Business, Finance, Accounting, Economics (or related discipline)
Skills:Relationship buildingCommunicationInfluencingProblem solvingDecision making
Certifications:Certified Financial PlannerChartered Financial Analyst
Tech Stack:CRM systemsOnline bankingMobile appsVirtual banking platformsDigital onboarding

Company Brief

Abu Dhabi Commercial Bank
ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1985
Glassdoor
Glassdoor: 3.6
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