Retail Store Manager (Arabic speaker) (Tommy Bahama)

Qureos
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 7-9 yearsSkills: ["People management","Customer service","Leadership","Performance coaching","Data-driven problem-solving"]

Lead daily retail operations for a high-traffic store, driving sales targets and profit objectives while monitoring key KPIs like conversion rate and footfall trends. Ensure operational excellence through compliant cash handling, inventory control, loss prevention, and brand-standard merchandising. Manage and develop a team of Sales Associates and store leadership, coach performance, handle escalations, and deliver consistent customer service. Prepare sales and operational reporting, dashboards, and expense records.

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FursaFursa
Qureos
Qureos
1 week ago

Retail Store Manager (Arabic speaker) (Tommy Bahama)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead daily retail operations for a high-traffic store, driving sales targets and profit objectives while monitoring key KPIs like conversion rate and footfall trends. Ensure operational excellence through compliant cash handling, inventory control, loss prevention, and brand-standard merchandising. Manage and develop a team of Sales Associates and store leadership, coach performance, handle escalations, and deliver consistent customer service. Prepare sales and operational reporting, dashboards, and expense records.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Drive monthly, quarterly, and annual sales targets and profit objectives, using KPI monitoring to create action plans.
  • •Oversee day-to-day store operations including opening/closing, cash handling, administrative duties, and compliance with SOPs and local regulations.
  • •Lead and develop the in-store team through coaching, performance reviews, scheduling, and managing underperformance.
  • •Maintain customer-first service quality by handling escalations and training staff on product knowledge and upselling.
  • •Manage inventory and merchandising controls, including stock counts, replenishment, audits, damage reporting, and coordination with merchandising/buying teams.

Key Requirements

  • •Minimum 7-9 years of retail experience, including 3-5 years in a store leadership role.
  • •Strong experience managing teams and driving customer service and retail sales achievement.
  • •Strong understanding of retail KPIs and high-traffic retail operations.
  • •Diploma or Bachelor’s degree.
  • •English proficiency is required; specialized training in customer service excellence or retail sales training is preferred.
Experience:7-9 yearsRetailFashion retail
Skills:People managementCustomer serviceLeadershipPerformance coachingData-driven problem-solving
Languages:EnglishArabic

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn