Case Manager Level 2 (Sydney, NSW, AU, 2000)

Deliver high-quality customer service for workers compensation claims, ensuring proactive and timely responses to claim-related queries. Process claims in line with internal and WorkSafe standards, manage claim administration (including mail and accounts payment), and accurately determine liability and compensation entitlements. Collaborate with stakeholders to support sustainable return-to-work outcomes while meeting Allianz policies, privacy, and record-keeping obligations.