Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus"]

Provide outstanding customer service in a John Lewis shop by supporting customers throughout their journey, using product knowledge and training to drive sales and profit. Deliver exceptional shop standards including displays, stock availability, and cleanliness. Work flexibly across the store (till support, replenishment, price ticketing, and shop-keeping) and help protect profits through accurate stock counts, while identifying improvements and implementing solutions.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Customer Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Provide outstanding customer service in a John Lewis shop by supporting customers throughout their journey, using product knowledge and training to drive sales and profit. Deliver exceptional shop standards including displays, stock availability, and cleanliness. Work flexibly across the store (till support, replenishment, price ticketing, and shop-keeping) and help protect profits through accurate stock counts, while identifying improvements and implementing solutions.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Put the customer at the heart of everything you do by acknowledging needs, understanding what they are looking for, and resolving queries.
  • •Support the wider team flexibly across the shop, including till support, stock replenishment, price ticketing, and general shop-keeping.
  • •Deliver shop standards through displays, stock availability, cleanliness, and support accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Be able to work in a fast-paced, customer-facing shop environment.
  • •Experience of working in a customer facing role is welcomed (training will be provided).
  • •Merchandising and product displays experience is desirable.
Experience:Retail
Skills:CommunicationCustomer focus

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn