Inside Sales Coordinator I

Universal Forest Products
Texas
Full timeFunction: Sales0Education: high_schoolSkills: ["Communication","Customer support","Problem-solving","Relationship management","Reporting"]

Develop new prospects and support existing customers primarily by phone to increase sales. Maintain frequent customer communication, gather satisfaction information, solicit sales orders, and assist with qualifying leads by gauging needs and timing. Execute web-based market penetration strategies, coordinate sample and program updates, and partner with account and product managers to troubleshoot issues, enhance sales programs, and drive new product adoption.

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Universal Forest Products
Universal Forest Products
3 days ago

Inside Sales Coordinator I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Develop new prospects and support existing customers primarily by phone to increase sales. Maintain frequent customer communication, gather satisfaction information, solicit sales orders, and assist with qualifying leads by gauging needs and timing. Execute web-based market penetration strategies, coordinate sample and program updates, and partner with account and product managers to troubleshoot issues, enhance sales programs, and drive new product adoption.
Location: Texas
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Maintain frequent communication with customers and gather information to ensure satisfaction.
  • •Handle basic customer issues and problems, referring more complex items to higher-level staff.
  • •Solicit sales orders from existing customers via phone and assist qualifying leads by interest level, time frame, and needs.
  • •Develop new customers using pull-through marketing via phone and internet, and execute market penetration strategies using web-based sales leads.
  • •Coordinate sample needs and communicate updates (e.g., brand bulletins, brochures, program updates) while working with account and product managers to solve problems and drive new product sales.

Key Requirements

  • •High school graduate.
  • •0-2 years of experience, preferably in customer service.
  • •Beginning working knowledge of the subject matter.
  • •Working knowledge of computer and business-related software, including Microsoft applications (Excel, Word, Outlook).
  • •Working knowledge of office equipment (computer, scanner, etc.).
Experience:0Customer service
Education:High School
Skills:CommunicationCustomer supportProblem-solvingRelationship managementReporting
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft Outlook

Company Brief

Universal Forest Products
Manufactures and distributes wood, composite, and other building products for residential and commercial construction. Serves customers across retail, construction, industrial, and packaging markets through a broad network of manufacturing and distribution operations.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Grand Rapids, United States
Founded: 1955
WebsiteLinkedIn