Co-branded Credit Card Manager

Chalhoub Group
Dubai
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Operational coordination","Organizational skills","Stakeholder management","Communication","Commercial acumen"]

Own the day-to-day operational coordination for launching a UAE co-branded credit card extension of the MUSE loyalty program. Lead the customer value proposition development (card benefits, rewards mechanics, and points integration), coordinate cross-functional launch readiness across onboarding, servicing, payment operations, and MUSE points, and drive activation plans including in-store training and retail support. Ensure on-time go-live with minimal disruption and achievement of sales targets.

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Chalhoub Group
Chalhoub Group
1 day ago

Co-branded Credit Card Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own the day-to-day operational coordination for launching a UAE co-branded credit card extension of the MUSE loyalty program. Lead the customer value proposition development (card benefits, rewards mechanics, and points integration), coordinate cross-functional launch readiness across onboarding, servicing, payment operations, and MUSE points, and drive activation plans including in-store training and retail support. Ensure on-time go-live with minimal disruption and achievement of sales targets.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Support the PMP team on the CBCC UAE launch plan by tracking milestones, dependencies, and cross-functional readiness through go-live.
  • •Lead the day-to-day development of the CBCC customer value proposition (CVP), including card benefits, rewards mechanics, and points integration with MUSE.
  • •Coordinate operational readiness across functions ahead of launch, including customer onboarding/application journey, servicing processes, payment operations, and MUSE points integration.
  • •Develop and execute BTL/activation plans, including training in stores for CBCC.
  • •Act as a single point of contact for retail teams on training and support activities.

Pay and Benefits

Perks:Health InsuranceRemote WorkEmployee Discounts

Key Requirements

  • •Experience coordinating a product or program launch, ideally in loyalty, cards, or financial services.
  • •Experience in a multi-brand environment shaping a customer value proposition (CVP).
  • •Strong operational and organizational skills with comfort driving delivery across teams.
  • •Good stakeholder management and communication skills.
  • •Preferably UAE market knowledge and commercial acumen.
Experience:LoyaltyCardsFinancial servicesMulti-brand
Skills:Operational coordinationOrganizational skillsStakeholder managementCommunicationCommercial acumen

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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