Operations Specialist - Front Desk

DoorDash US
San Francisco
Workplace: HybridFull timeUSD 76,900 - 113,000 annuallyFunction: Hospitality & Food ServiceExperience: 1+ yearsSkills: ["Organization","Detail orientation","Communication","Interpersonal skills","Multitasking"]

Own inbound and outbound package flow while serving as the front-of-house presence at the office. Receive, log, sort, and route packages and mail; coordinate outbound shipments with carriers and maintain accurate logs. Manage visitor and employee check-ins, badges, and calls. Partner with Supply Chain, Facilities, and Engineering to improve shipping/receiving processes, and provide basic procurement support using tools like Coupa and Brex.

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DoorDash US
DoorDash US
2 days ago

Operations Specialist - Front Desk

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Last checked: 3 hours agoStatus: Live

Job Summary

Own inbound and outbound package flow while serving as the front-of-house presence at the office. Receive, log, sort, and route packages and mail; coordinate outbound shipments with carriers and maintain accurate logs. Manage visitor and employee check-ins, badges, and calls. Partner with Supply Chain, Facilities, and Engineering to improve shipping/receiving processes, and provide basic procurement support using tools like Coupa and Brex.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Serve as the primary owner of inbound and outbound shipping and receiving, establishing and maintaining a dedicated shipping/receiving location.
  • •Receive, log, sort, and route packages, mail, and freight to the correct recipient, team, or storage area.
  • •Coordinate outbound shipments, including carrier pickups, labeling, and documentation, while maintaining accurate shipping/receiving logs and reconciling discrepancies.
  • •Act as a front desk ambassador: greet visitors/employees/candidates, manage sign-ins and badges, and answer and route calls and inquiries.
  • •Support day-to-day office and facilities operations, partner with Supply Chain/Facilities/Engineering on process improvements, and provide basic procurement support and invoice/receipt reconciliation.

Pay and Benefits

Salary: USD 76,900 - 113,000 annually
Perks:401kPaid ParentalHealth InsuranceDentalVisionPaid LeaveWellness StipendCommuter BenefitsDisability InsuranceLife Insurance

Key Requirements

  • •1+ years of experience in shipping/receiving, mailroom, warehouse logistics, or front desk/office coordination.
  • •Highly organized and detail-oriented with strong follow-through.
  • •Strong communication and interpersonal skills as a first point of contact for guests and employees.
  • •Comfort working in a fast-paced environment juggling packages, visitors, and administrative tasks.
  • •Ability to lift and move packages up to 40 lbs.
Experience:1+ yearsLogisticsWarehouseFront desk
Skills:OrganizationDetail orientationCommunicationInterpersonal skillsMultitasking
Tech Stack:Google WorkspaceSlackCoupaBrexSAPNetSuite

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn