Sr IT Systems Engineer - PUB SEC

Lumen
Colorado
Workplace: RemoteFull timeUSD 88,860 - 118,480 annuallyFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Accountability","Technical troubleshooting","Documentation","Technical guidance","Problem escalation"]

Provide advanced Tier II support for a nationwide fiber optic transport network, supporting two geographically separated NOCs. Serve as the NOC primary point of contact for escalations and act as technical lead for IP and network management activities. Troubleshoot logical and physical network issues, perform advanced diagnostics, maintain network management documentation, and administer tools and applications such as SolarWinds, STIG checks, and firmware upgrades. Support 24x7 operations with on-call coverage and shift work.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Lumen
Lumen
22 hours ago

Sr IT Systems Engineer - PUB SEC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide advanced Tier II support for a nationwide fiber optic transport network, supporting two geographically separated NOCs. Serve as the NOC primary point of contact for escalations and act as technical lead for IP and network management activities. Troubleshoot logical and physical network issues, perform advanced diagnostics, maintain network management documentation, and administer tools and applications such as SolarWinds, STIG checks, and firmware upgrades. Support 24x7 operations with on-call coverage and shift work.
Location: Colorado
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Serve as the NOC primary point of contact for problem escalations and work with network provisioners or equipment vendors to resolve escalated issues.
  • •Act as network technical lead for IP and network management activities, serving as first-level escalation to Tier I NOC personnel.
  • •Troubleshoot, identify, and resolve logical and physical network issues, analyzing trends and systemic issues before Tier III elevation.
  • •Perform advanced diagnostics with software and hardware tools to determine network status and optimize network performance.
  • •Administer network management applications (e.g., SolarWinds monitoring, STIG compliance checks, firmware upgrades) and maintain network documentation including CLR, diagrams, and IP routing spreadsheets.
Travel: Medium travel

Pay and Benefits

Salary: USD 88,860 - 118,480 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •Requires a Top Secret/SCI clearance.
  • •Security+ (or equivalent IAT/IAM/IASAE Level 2 of DOD 8570.1) is required.
  • •Proficient knowledge of common network architectures (routing, switching, security) and fluent understanding of Layers 1/2/3 inter-dependences.
  • •SNMP is required.
  • •Expected to work a shift environment supporting 24x7 operations, with on-call support and up to 15% travel possible.
Education:Bachelor's
Skills:AccountabilityTechnical troubleshootingDocumentationTechnical guidanceProblem escalation
Certifications:Security+CCNAJNCIA
Tech Stack:IPNetwork managementNOCSolarWindsSNMPSTIGFirmware upgradesCisco Identity Services EngineCisco Access Control ServerEIQ SecureVueNeuralstarRoutingSwitchingOptical transportHAIPEKG-175GKG-175DKIV-7MTTU/MOPCircuit Layout Records (CLR)

Eligibility

Security Clearance:Top Secret/SCI

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn