SiteMinder

1 month ago

Strategic Account Manager, Enterprise - 12 months FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Strategic, enterprise-focused SaaS sales role owning APAC accounts in the hospitality sector. Develop new partnerships, grow multi-property portfolios, and coordinate cross-functional teams to drive revenue, adoption, and renewal of term contracts across Australia and New Zealand. Requires consultative selling, strong stakeholder management, and ability to navigate complex buying processes.

Location: Sydney

Workplace: Hybrid

Employment Type: Full time · 12 months

Job Function: Customer Success & Account Management

Key Responsibilities

•Active listening: deep understanding of customer goals, strategy and long term objectives, to formulate plans to unlock new revenue opportunities and mitigate attrition risks. Initiating conversations and solutions that deliver against customer buying needs
•Consultative selling: you will hold a creative and ambitious talent for driving new business and strategic account management, coordinate large group discussions and bring in the relevant buying authorities to influence and drive the business to sale-won
•Hyper Collaboration: you will have experience in working with multiple teams and stakeholders to create a winning strategy for unlocking growth in APAC to lead SiteMinder to be the preferred partner for multi-property groups in the region
•Stakeholder management: influencing and liaising with variety of internal stakeholders, across multiple departments (Product solutioning, Onboarding, Support, Sales, Marketing, Finance, Support, Customer Success)
•Proactive engagement: implementing plans to increase product adoption, service satisfaction, product updates and customer feedback

Travel: Low travel

Key Requirements

•Hotel or travel industry experience: in-depth understanding of the hospitality/hotel industry and travel technology, and the infrastructure of large hotel groups.
•Experience in SaaS sales or product/technology partnership management. Ideally 3+ years experience in consultative selling to C level personas within a technology or hospitality-travel technology business.
•Strong communication skills to build rapport and trusted, long-term relationships with customers and ability to bring together multiple stakeholders internally and externally to match buying authority and knowledge sets.
•Excellent negotiation skills to overcome objections and navigate complex buying structures to influence multiple buying identities.
•Consultative approach to solution sell and present as a subject matter expert in the hospitality technology field.

Experience:HospitalitySaaSTravel technology

Skills:CommunicationNegotiationConsultative sellingRelationship-building

Languages:EnglishBahasaMandarinKoreanJapanese

Company Brief

SiteMinder

Provides a cloud-based platform for hotels and accommodation providers to manage online distribution, bookings, and direct bookings through channel management, booking engines, and integrations with OTAs and property management systems.

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Sydney, Australia

Founded: 2006

Website LinkedIn

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SiteMinder

1 month ago

Strategic Account Manager, Enterprise - 12 months FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Hybrid

Employment Type: Full time · 12 months

Job Function: Customer Success & Account Management

Key Responsibilities

•Active listening: deep understanding of customer goals, strategy and long term objectives, to formulate plans to unlock new revenue opportunities and mitigate attrition risks. Initiating conversations and solutions that deliver against customer buying needs
•Consultative selling: you will hold a creative and ambitious talent for driving new business and strategic account management, coordinate large group discussions and bring in the relevant buying authorities to influence and drive the business to sale-won
•Hyper Collaboration: you will have experience in working with multiple teams and stakeholders to create a winning strategy for unlocking growth in APAC to lead SiteMinder to be the preferred partner for multi-property groups in the region
•Stakeholder management: influencing and liaising with variety of internal stakeholders, across multiple departments (Product solutioning, Onboarding, Support, Sales, Marketing, Finance, Support, Customer Success)
•Proactive engagement: implementing plans to increase product adoption, service satisfaction, product updates and customer feedback

Travel: Low travel

Key Requirements

•Hotel or travel industry experience: in-depth understanding of the hospitality/hotel industry and travel technology, and the infrastructure of large hotel groups.
•Experience in SaaS sales or product/technology partnership management. Ideally 3+ years experience in consultative selling to C level personas within a technology or hospitality-travel technology business.
•Strong communication skills to build rapport and trusted, long-term relationships with customers and ability to bring together multiple stakeholders internally and externally to match buying authority and knowledge sets.
•Excellent negotiation skills to overcome objections and navigate complex buying structures to influence multiple buying identities.
•Consultative approach to solution sell and present as a subject matter expert in the hospitality technology field.

Experience:HospitalitySaaSTravel technology

Skills:CommunicationNegotiationConsultative sellingRelationship-building

Languages:EnglishBahasaMandarinKoreanJapanese

Company Brief

SiteMinder

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Sydney, Australia

Founded: 2006

Website LinkedIn