Operations Key holder 20 hrs

Levi Strauss
United Kingdom
Workplace: OnsiteFull timeFunction: People, HR & TalentSkills: ["Customer service","Team leadership","Proactive mindset","Decision-making","Collaboration"]

Lead store operations as a Keyholder, ensuring smooth opening/closing procedures and effective floor leadership when management isn’t present. Deliver exceptional customer service while supporting Stylists to achieve personal and store KPIs. Maintain brand and visual merchandising standards, coach the team on product knowledge and customer experience, and assist with deliveries, stock organization, and stockroom quality. Help create a positive, inclusive, high-performing environment and support store management with daily operational duties.

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Levi Strauss
Levi Strauss
1 month ago

Operations Key holder 20 hrs

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead store operations as a Keyholder, ensuring smooth opening/closing procedures and effective floor leadership when management isn’t present. Deliver exceptional customer service while supporting Stylists to achieve personal and store KPIs. Maintain brand and visual merchandising standards, coach the team on product knowledge and customer experience, and assist with deliveries, stock organization, and stockroom quality. Help create a positive, inclusive, high-performing environment and support store management with daily operational duties.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent

Key Responsibilities

  • •Deliver exceptional customer service by leading from the front and living brand values.
  • •Act as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs.
  • •Take responsibility for store operations during key trading hours, including opening and closing procedures.
  • •Support Store Management with daily tasks, floor leadership, and operational duties.
  • •Ensure high visual merchandising and brand presentation standards, and coach the team on product knowledge, styling, and customer experience.

Pay and Benefits

Perks:Employee DiscountUniform SupportPaid LeaveWellness StipendTraining

Key Requirements

  • •Passion for the Levi’s brand and alignment with company values.
  • •Previous retail experience with responsibility for sales targets and KPIs.
  • •Confidence leading and supporting a team on the shop floor.
  • •Strong customer service skills with a proactive, solution-focused mindset.
  • •Flexibility to work evenings, weekends, and bank holidays.
Experience:Retail
Skills:Customer serviceTeam leadershipProactive mindsetDecision-makingCollaboration

Company Brief

Levi Strauss
Designs, markets, and sells denim and casual apparel under the Levi's, Dockers, and related brands. The company operates globally through wholesale, retail, and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1853
WebsiteLinkedIn