Customer Engineer-DDP/MDP/CMP/ETCH

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Training","Mentoring","Troubleshooting","Customer coordination"]

Serve as the on-site liaison with semiconductor equipment customers, installing, maintaining, and upgrading hardware while troubleshooting using digital analytics and basic diagnostics. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with senior engineers and customers to understand technical roadmaps and requirements, train and mentor junior engineers, and ensure smooth, high-quality operations.

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Applied Materials
Applied Materials
2 days ago

Customer Engineer-DDP/MDP/CMP/ETCH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the on-site liaison with semiconductor equipment customers, installing, maintaining, and upgrading hardware while troubleshooting using digital analytics and basic diagnostics. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with senior engineers and customers to understand technical roadmaps and requirements, train and mentor junior engineers, and ensure smooth, high-quality operations.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Use basic diagnostic techniques (with assistance as needed) to assess equipment and address technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers to support smooth operations.
  • •Train and mentor junior Field Service Engineers [Customer Engineers].
Travel: Medium travel

Pay and Benefits

Perks:Employee AssistanceTravel Allowance

Key Requirements

  • •Complete an Associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools, including digital multimeters, and how to use them appropriately.
  • •Effective written and verbal communication skills; basic Microsoft Excel, Word, and PowerPoint knowledge.
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationTrainingMentoringTroubleshootingCustomer coordination
Licenses:Driver's license
Tech Stack:Digital analyticsDigital multimetersMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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