Senior Manager - Content, Creative Systems & Change Governance

American Express
New York, Atlanta, Phoenix
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Content & Editorial (Writing/Editing)Experience: 5-10 yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Stakeholder management","Organization","Strategic thinking","Attention to detail"]

Lead content and creative systems that redefine marketing execution for an enterprise marketing transformation. Own Adobe Experience Manager and Naehas ecosystems, streamline end-to-end content lifecycle (creation through approvals and governance), and establish scalable change and modifications frameworks. Govern creative variants for compliant personalization, drive execution quality via clear standards and continuous optimization, and partner across Marketing, Product, and Technology to enable faster, more consistent, AI-ready experiences.

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American Express
American Express
2 days ago

Senior Manager - Content, Creative Systems & Change Governance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead content and creative systems that redefine marketing execution for an enterprise marketing transformation. Own Adobe Experience Manager and Naehas ecosystems, streamline end-to-end content lifecycle (creation through approvals and governance), and establish scalable change and modifications frameworks. Govern creative variants for compliant personalization, drive execution quality via clear standards and continuous optimization, and partner across Marketing, Product, and Technology to enable faster, more consistent, AI-ready experiences.
Location: New York, Atlanta, Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Sr. Manager level

Key Responsibilities

  • •Transform how marketing executes campaigns by redesigning workflows into future-ready, automated systems
  • •Own and evolve Adobe Experience Manager and Naehas ecosystems to enable modular, reusable, AI-ready content
  • •Design and streamline the end-to-end content lifecycle (creation, approvals, governance, storage) to improve speed and scale
  • •Establish a scalable change and modifications framework to enable agile updates
  • •Lead creative variant governance and drive execution quality through standards and continuous optimization

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401kParental LeaveCounseling Support

Key Requirements

  • •5-10 years in marketing technology, product management, or digital transformation
  • •Proven track record of leading complex capability builds that drive automation and efficiency
  • •Expertise in marketing technology platforms and data-driven personalization
  • •Experience managing change at scale to ensure seamless adoption of new capabilities
  • •Strong ability to align cross-functional teams and influence key stakeholders
Experience:5-10 yearsMarketing technologyDigital transformationMarketing automationData-driven personalization
Education:Bachelor's
Skills:Cross-functional collaborationStakeholder managementOrganizationStrategic thinkingAttention to detail
Languages:English
Tech Stack:Adobe Experience ManagerAdobeSalesforce Marketing CloudNaehasAutomationAIData-driven personalizationMarketing technology

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn