Business Development Manager - NA

Freshworks
Bengaluru
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 1-4 yearsSkills: ["Communication","Ownership","Curiosity","Persistence","Hunter mindset"]

Drive outbound prospecting for target accounts in Freshworks’ NA outbound sales team. Build pipeline through cold calls, emails, LinkedIn outreach, and other channels; research accounts and identify decision-makers; qualify inbound leads by need, fit, and buying intent; and run structured sequences to generate meetings. Partner with Account Executives to hand over qualified opportunities and maintain accurate CRM activity and pipeline metrics while improving outreach performance.

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Freshworks
Freshworks
1 day ago

Business Development Manager - NA

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Last checked: 1 hour agoStatus: Live

Job Summary

Drive outbound prospecting for target accounts in Freshworks’ NA outbound sales team. Build pipeline through cold calls, emails, LinkedIn outreach, and other channels; research accounts and identify decision-makers; qualify inbound leads by need, fit, and buying intent; and run structured sequences to generate meetings. Partner with Account Executives to hand over qualified opportunities and maintain accurate CRM activity and pipeline metrics while improving outreach performance.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Entry level

Key Responsibilities

  • •Drive outbound prospecting across target accounts and personas using cold calls, emails, LinkedIn, and other channels.
  • •Research accounts to identify relevant decision-makers and influencers.
  • •Manage and follow up on inbound leads, qualifying based on business need, fit, and buying intent.
  • •Execute structured email and calling sequences to generate meetings and sales opportunities.
  • •Maintain accurate prospect, activity, and pipeline information in the CRM and track outreach performance to improve conversion rates.

Key Requirements

  • •1–4 years of experience in B2B sales, business development, inside sales, or SaaS sales.
  • •Hands-on outbound prospecting and lead generation experience.
  • •Strong experience with cold calling and email outreach.
  • •Experience managing and converting inbound leads.
  • •Comfort researching accounts and identifying decision-makers, with strong verbal and written communication.
Experience:1-4 yearsB2B salesSaaSInside sales
Skills:CommunicationOwnershipCuriosityPersistenceHunter mindset
Languages:English
Tech Stack:LinkedIn Sales NavigatorLushaApolloZoomInfo6senseOutreachSalesloftHubSpotCRM

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor