Assistant Branch Manager B1 B0 - Hang Seng Bank (HK)

HSBC
Hong Kong
Full timeFunction: Administration & Executive AssistanceSkills: ["Communication","Interpersonal skills","Organizing","Self-motivation","Customer centricity"]

Support the Branch Manager in daily operational management of the branch, ensuring efficient operations and excellent service delivery. Lead and develop a sales and service team to achieve business objectives, while contributing to cost control through effective resource and initiative management. Be accountable for branch appearance and maintenance, and communicate governance, policy, and standards to branch staff to maintain performance and customer outcomes.

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FursaFursa
HSBC
HSBC
19 hours ago

Assistant Branch Manager B1 B0 - Hang Seng Bank (HK)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Support the Branch Manager in daily operational management of the branch, ensuring efficient operations and excellent service delivery. Lead and develop a sales and service team to achieve business objectives, while contributing to cost control through effective resource and initiative management. Be accountable for branch appearance and maintenance, and communicate governance, policy, and standards to branch staff to maintain performance and customer outcomes.
Location: Hong Kong
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Branch Manager on daily operational management of the branch.
  • •Develop and manage a sales and service team to achieve business objectives.
  • •Contribute to cost control through effective resources management and cost control initiatives.
  • •Ensure excellent service delivery and efficient branch operation.
  • •Communicate policies, governance procedures, practices, and standards to branch staff.

Key Requirements

  • •Secondary education or above.
  • •Proven retail banking experience with sound knowledge of banking operations.
  • •Good communication, interpersonal, and organizing skills.
  • •Strong self-motivation and the ability to work under pressure.
  • •Proficiency in both English and Chinese with a customer-centric mindset.
Experience:Retail banking
Skills:CommunicationInterpersonal skillsOrganizingSelf-motivationCustomer centricity
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn