Colibri Group

1 month ago

Customer Service Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Provide frontline support for students and instructors, handling in-person and virtual inquiries, scheduling, and data entry via CRM. Assist the Site Manager with class schedules, attendance, inventory and events, ensure classroom and facility readiness, and participate in offsite events to boost brand presence. Flexible schedule including some overtime, nights, and weekends.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Greet and assist guests; check-in students and help with scheduling.
•Handle in-person, chat, and phone inquiries about classes, testing, and site questions.
•Maintain accurate student and class records in a CRM; ensure data integrity.
•Coordinate with Site Manager on class schedules, instructor confirmations, attendance, and daily operations.
•Support setup and teardown for classrooms and events, including inventory and materials preparation.

Travel: Low travel

Key Requirements

•High school diploma or GED; some college preferred.
•Minimum 1-2 years of experience in customer-facing roles.
•Proficient in Microsoft Office.
•Basic experience with CRM software preferred.
•Excellent customer service skills with a friendly demeanor and tactfulness.

Experience:1-2 yearsReal Estate

Education:High School

Skills:Customer serviceData entryCommunication

Languages:English

Tech Stack:Microsoft OfficeCRM

Company Brief

Colibri Group

Operates a portfolio of online career-focused education brands delivering training, exam preparation, certification, and continuing education for healthcare, nursing, and allied professions to help learners enter and advance in clinical careers.

Industry: EdTech

Growth: Established Company

Headquarters: United States

Website

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Colibri Group

1 month ago

Customer Service Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Greet and assist guests; check-in students and help with scheduling.
•Handle in-person, chat, and phone inquiries about classes, testing, and site questions.
•Maintain accurate student and class records in a CRM; ensure data integrity.
•Coordinate with Site Manager on class schedules, instructor confirmations, attendance, and daily operations.
•Support setup and teardown for classrooms and events, including inventory and materials preparation.

Travel: Low travel

Key Requirements

•High school diploma or GED; some college preferred.
•Minimum 1-2 years of experience in customer-facing roles.
•Proficient in Microsoft Office.
•Basic experience with CRM software preferred.
•Excellent customer service skills with a friendly demeanor and tactfulness.

Experience:1-2 yearsReal Estate

Education:High School

Skills:Customer serviceData entryCommunication

Languages:English

Tech Stack:Microsoft OfficeCRM

Company Brief

Colibri Group

Industry: EdTech

Growth: Established Company

Headquarters: United States

Website