Senior Salesforce Business Analyst

Huron
Bengaluru
Workplace: HybridFull timeFunction: Business OperationsExperience: 9+ yearsSkills: ["Communication","Presentation","Facilitation","Stakeholder management","Analytical thinking","Problem-solving","Documentation"]

Serve as a strategic liaison between business stakeholders and technology teams to implement and enhance Salesforce solutions. Use business analysis expertise and Salesforce platform knowledge to define requirements, design scalable solutions, manage product backlogs, and drive successful delivery across Sales Cloud, Service Cloud, Experience Cloud, and related Salesforce products. Work in an Agile/Scrum environment, collaborating on implementation, enhancements, and AMS/support engagements.

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FursaFursa
Huron
Huron
9 hours ago

Senior Salesforce Business Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a strategic liaison between business stakeholders and technology teams to implement and enhance Salesforce solutions. Use business analysis expertise and Salesforce platform knowledge to define requirements, design scalable solutions, manage product backlogs, and drive successful delivery across Sales Cloud, Service Cloud, Experience Cloud, and related Salesforce products. Work in an Agile/Scrum environment, collaborating on implementation, enhancements, and AMS/support engagements.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Act as a strategic liaison between business stakeholders and technology teams to drive Salesforce solution implementation and enhancements.
  • •Define business requirements and design scalable solutions based on Salesforce platform capabilities and best practices.
  • •Manage product backlogs and support delivery of Salesforce initiatives across Sales Cloud, Service Cloud, and Experience Cloud.
  • •Ensure successful delivery of initiatives by coordinating with stakeholders and technology teams.
  • •Contribute to implementation, enhancement, and AMS/support engagement activities in an Agile/Scrum environment.

Key Requirements

  • •7+ years of Business Analysis experience.
  • •5+ years of hands-on Salesforce Business Analyst experience.
  • •Strong understanding of Salesforce platform capabilities and best practices.
  • •Experience on implementation, enhancement, and AMS/support engagements.
  • •Strong knowledge of Agile and Scrum methodologies.
Experience:9+ yearsAgileScrumSalesforce
Skills:CommunicationPresentationFacilitationStakeholder managementAnalytical thinkingProblem-solvingDocumentation
Tech Stack:SalesforceSales CloudService CloudExperience CloudAgileScrum

Company Brief

Huron
Huron is a global professional services firm providing consulting and advisory services across healthcare, higher education, life sciences, and commercial sectors, focusing on strategy, operations, technology, and financial transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2002
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn