Zurich Multinational Specialist (Kuala Lumpur, MY)

Zurich Insurance
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 5+ yearsEducation: bachelorsSkills: ["Problem-solving","Customer focused","Independent","Analytical","Communication"]

Provide service and underwriting guidance for large and complex local policy requests. Issue policies and invoices to local brokers and customers on behalf of Zurich Producing Offices, acting as a subject matter expert across lines of business, processes, and systems. Ensure correct application of country underwriting practices and procedures, coordinate with Underwriting, Legal, and Claims, and support premium collection by partnering with the Collection Team while meeting global and local KPIs.

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Zurich Insurance
Zurich Insurance
2 months ago

Zurich Multinational Specialist (Kuala Lumpur, MY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide service and underwriting guidance for large and complex local policy requests. Issue policies and invoices to local brokers and customers on behalf of Zurich Producing Offices, acting as a subject matter expert across lines of business, processes, and systems. Ensure correct application of country underwriting practices and procedures, coordinate with Underwriting, Legal, and Claims, and support premium collection by partnering with the Collection Team while meeting global and local KPIs.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Foster relationships with local brokers and large customers and deliver high-standard local service.
  • •Provide referral/confirmation coordination with Producing Office and follow up to resolve queries timely.
  • •Coordinate with local Underwriter, Legal, and Claims, and communicate with Producing Office on complex local policies, including implementing manuscript wording or endorsements.
  • •Independently issue local policies within agreed KPIs for complex and bespoke requests following local guidelines and legislation.
  • •Work with local brokers and customers to secure payment of outstanding invoices and support collection activities while meeting global and local KPIs.

Key Requirements

  • •Minimum High School Diploma or Equivalent with 5+ years’ experience in a related portfolio or other insurance area.
  • •Bachelor’s degree with 5+ years’ experience in a related portfolio or other insurance area.
  • •English proficiency (verbal and written).
  • •Solution-oriented mindset and problem solving.
  • •Customer-focused ability to work independently with minimal supervision.
Experience:5+ yearsInsurance
Education:Bachelor's
Skills:Problem-solvingCustomer focusedIndependentAnalyticalCommunication
Languages:EnglishBahasa Malaysia
Tech Stack:Microsoft ExcelMicrosoft WordGIS SystemInternational Program System (IPS)E-Insurance portalMIAQlikMicrosoft PowerPoint

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn