Manager, Account Executives (MidMarket)

Intercom
Chicago, San Francisco
Workplace: HybridFull timeFunction: SalesExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Mentoring","Analytical thinking","Stakeholder management"]

Lead a high-performing Account Executive team focused on new business revenue in North America’s mid-market, developing segment strategies, managing pipeline, and collaborating with marketing, product, and customer success to execute value-led GTM plans and accelerate logo and revenue growth in the Fin space.

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Intercom
Intercom
9 months ago

Manager, Account Executives (MidMarket)

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Last checked: 28 minutes agoStatus: Live

Job Summary

Lead a high-performing Account Executive team focused on new business revenue in North America’s mid-market, developing segment strategies, managing pipeline, and collaborating with marketing, product, and customer success to execute value-led GTM plans and accelerate logo and revenue growth in the Fin space.
Location: Chicago, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead Sales Strategy Execution for the North American mid-market segment, defining and implementing effective sales strategies and ensuring alignment with regional market dynamics.
  • •Oversee development of sales plans and tactics, monitor pipeline, and drive timely follow-ups, deal closures, and revenue growth.
  • •Set clear performance expectations and KPIs for the Account Executive team, and track performance using CRM tools and dashboards.
  • •Partner with marketing, product, and customer success to develop tailored go-to-market strategies and ensure seamless customer experiences.
  • •Regularly report on team performance, sales pipeline, and market conditions, providing data-driven recommendations to improve sales performance.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRsus401kParental LeaveHybrid WorkEquity

Key Requirements

  • •5+ years in a quota-carrying new business IC role with proven success
  • •3+ years of management experience
  • •Experience building and executing outbound sales motions
  • •Experience with complex and strategic deals (procurement, legal, security)
  • •Strong forecasting understanding and ability to forecast revenue and trends
Experience:5+ yearsSaaSAISoftware
Education:Bachelor's
Skills:CommunicationLeadershipMentoringAnalytical thinkingStakeholder management
Languages:English
Tech Stack:CRM

Company Brief

Intercom
Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn