Mastercard

1 week ago

Director, Product Experience Design

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead product experience and design for Open Finance, partnering with the VP, Product, and Engineering teams across the Americas and APEMEA. Build intuitive, inclusive, and impactful experiences for consumers, small businesses, developers, and partners. Own the global design system, optimize client onboarding using qualitative insights and product analytics, and embed accessibility via WCAG-aligned tools and reviews while coaching and growing the design team.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Director level

Key Responsibilities

•Partner with the VP to refine a north star vision for Open Finance experiences and journeys.
•Optimize the client onboarding journey from discover through optimize, using product analytics to guide prioritization.
•Own and evolve the Open Finance global design system in partnership with Product and Engineering.
•Coach and grow the design team while embedding accessibility and inclusive design into tools, patterns, and reviews.
•Drive consistency across marketing surfaces, documentation, user interface, and post-integration touchpoints; prepare platforms for agent-mediated usage.

Key Requirements

•Depth in interaction design, information architecture, visual hierarchy, and content clarity.
•Experience building and scaling design systems with Product and Engineering teams.
•Proven track record delivering elegant, scalable, user-centric digital experiences across multiple products and channels.
•Data-driven ability to translate research, analytics, and experimentation into design decisions, including funnel analysis.
•Experience leading and mentoring design teams (Customer Experience Design Managers and Senior Designers) in agile, cross-functional environments.

Experience:Open financeFinancial servicesDigital paymentsB2B2C

Skills:CoachingMentoringCollaborationWritten communicationEthical design

Tech Stack:Open FinanceAPIsWeb Content Accessibility Guidelines (WCAG)Product analyticsAI-driven insights

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 week ago

Director, Product Experience Design

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Director level

Key Responsibilities

•Partner with the VP to refine a north star vision for Open Finance experiences and journeys.
•Optimize the client onboarding journey from discover through optimize, using product analytics to guide prioritization.
•Own and evolve the Open Finance global design system in partnership with Product and Engineering.
•Coach and grow the design team while embedding accessibility and inclusive design into tools, patterns, and reviews.
•Drive consistency across marketing surfaces, documentation, user interface, and post-integration touchpoints; prepare platforms for agent-mediated usage.

Key Requirements

•Depth in interaction design, information architecture, visual hierarchy, and content clarity.
•Experience building and scaling design systems with Product and Engineering teams.
•Proven track record delivering elegant, scalable, user-centric digital experiences across multiple products and channels.
•Data-driven ability to translate research, analytics, and experimentation into design decisions, including funnel analysis.
•Experience leading and mentoring design teams (Customer Experience Design Managers and Senior Designers) in agile, cross-functional environments.

Experience:Open financeFinancial servicesDigital paymentsB2B2C

Skills:CoachingMentoringCollaborationWritten communicationEthical design

Tech Stack:Open FinanceAPIsWeb Content Accessibility Guidelines (WCAG)Product analyticsAI-driven insights

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor