Rental Coordinator

EquipmentShare
Baton Rouge
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer-focused","Listening","Relationship building","Problem-solving","Adaptability"]

Coordinate equipment rentals for contractors in Baton Rouge by responding to inbound leads, guiding customers through the rental process, and building long-term relationships. You’ll educate customers on cost savings and efficiency, maintain 100% service satisfaction, and quickly handle inquiries and complaints. Partner with customers to grow the base and develop new sales strategies to increase market share, leveraging EquipmentShare’s proprietary T3 technology to stay current on machine and service details.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Coordinate equipment rentals for contractors in Baton Rouge by responding to inbound leads, guiding customers through the rental process, and building long-term relationships. You’ll educate customers on cost savings and efficiency, maintain 100% service satisfaction, and quickly handle inquiries and complaints. Partner with customers to grow the base and develop new sales strategies to increase market share, leveraging EquipmentShare’s proprietary T3 technology to stay current on machine and service details.
Location: Baton Rouge
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand and maintain customer relationships with contractors and construction company principals
  • •Resolve customer inquiries, requests, complaints, and other communications promptly
  • •Develop new sales strategies and techniques to increase market share and improve customer experience
  • •Use T3 technology to keep up-to-date on machines and help ensure each customer gets the right equipment at the right time

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysTool ReimbursementGym MembershipVolunteer Time

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills to address customer needs
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
  • •Customer-first mindset with strong listening skills to solve customers’ problems
Education:High School
Skills:Customer-focusedListeningRelationship buildingProblem-solvingAdaptability
Languages:English
Tech Stack:T3 platformDiagnostic tools

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn