Retail Regional Manager - TN South

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningExperience: 5+ yearsSkills: ["Leadership","Coaching","Communication","Judgment","Risk awareness"]

Own the sales, service, operations, and customer experience performance for a region of Fifth Third Financial Centers in TN South. Lead coaching for consultative selling, review branch performance metrics, support loan processing, and drive business growth through deposits, assets, and fee-based services. Manage staffing and training, recruit and onboard talent, ensure compliance and risk accountability, and maintain ethical conduct while improving outcomes across the region.

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Fifth Third Bancorp
Fifth Third Bancorp
1 week ago

Retail Regional Manager - TN South

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Last checked: 4 hours agoStatus: Live

Job Summary

Own the sales, service, operations, and customer experience performance for a region of Fifth Third Financial Centers in TN South. Lead coaching for consultative selling, review branch performance metrics, support loan processing, and drive business growth through deposits, assets, and fee-based services. Manage staffing and training, recruit and onboard talent, ensure compliance and risk accountability, and maintain ethical conduct while improving outcomes across the region.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Manage the regional sales function by coaching team members and leading sales and service processes for Financial Center locations.
  • •Review branch activity reports and performance metrics to meet regional profit and performance objectives.
  • •Assist Financial Centers with loan processing by evaluating applications and approving or rejecting according to assigned authority.
  • •Ensure staffing model adherence, training for sell/cross-sell/refer, and consistent application of bank policies and procedures.
  • •Ensure risk and compliance accountability, investigate inefficiencies and questionable actions, and provide timely customer support within expected timeframes.

Key Requirements

  • •S.A.F.E. Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).
  • •At least five years of retail banking management experience and in-depth knowledge of retail policies and procedures.
  • •Extensive product knowledge to support expected selling and cross-selling performance.
  • •Ability to establish self as a leader and be recognized by others as a leader.
  • •Ability to properly read and write well enough to communicate in oral and written form while presenting a professional image.
Experience:5+ yearsRetail bankingConsumer banking
Skills:LeadershipCoachingCommunicationJudgmentRisk awareness
Certifications:NMLS S.A.F.E. Act registration
Tech Stack:NMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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