Personal Banker Associate II

Fifth Third Bancorp
Lansing
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Relationship building","Risk awareness","Ethical conduct","Communication"]

Become a Retail Personal Banker II through a 9-week onboarding and education program with rotations in Operations and Sales & Service. You’ll build customer relationships and drive consultative sales to promote deposits, loans, and fee-based services, using tools like Financial Needs Assessment and CAMP to set appointments. Own sourced loans through closing, follow risk and compliance policies, and support cross-selling with Business Partners to help meet production and customer experience goals.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker II through a 9-week onboarding and education program with rotations in Operations and Sales & Service. You’ll build customer relationships and drive consultative sales to promote deposits, loans, and fee-based services, using tools like Financial Needs Assessment and CAMP to set appointments. Own sourced loans through closing, follow risk and compliance policies, and support cross-selling with Business Partners to help meet production and customer experience goals.
Location: Lansing
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain product knowledge and recommend appropriate solutions for retail consumer and small business customers.
  • •Use CAMP and approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Primarily focus on cross-selling and participate in outside sales activities and community financial literacy events as directed.
  • •Own sourced consumer loans from application through closing and support account opening/servicing within established policies and procedures.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills (or a combination of education and experience).
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •Demonstrated ability to develop working knowledge of Retail policies and procedures to make sound decisions.
  • •This position requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.
Experience:Financial industry
Skills:Consultative salesRelationship buildingRisk awarenessEthical conductCommunication
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:Financial Needs AssessmentCAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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