Software Development Senior Specialist
Dimension Data
Guadalajara
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Troubleshooting","Root cause analysis","Incident management","Technical documentation","Stakeholder communication"]Provide L3 escalated application support for LeX platform issues, diagnosing complex problems through log analysis in distributed environments. Monitor, maintain, and optimize Linux-based systems to ensure stability and performance, and assist with deployments, releases, and configuration changes. Create runbooks and technical documentation, manage incidents with clear stakeholder communication, and perform root-cause analysis to drive permanent fixes with App Dev teams.

