Sales Supervisor, Full-Time - Greenwich

Reformation
United States
Workplace: OnsiteFull timeUSD 22 - 28 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Leadership","Communication","Customer focus","Problem-solving","Attention to detail"]

Lead daily sales operations to help the store achieve individual and store goals while delivering a customer-first experience. Coach and motivate sales associates, onboard new hires, and maintain high customer satisfaction as measured by NPS. Oversee sales floor execution, inventory accuracy (cycle counts, receiving/removal), and loss prevention expectations. Partner with store leadership using sell-through and feedback metrics to improve performance and support merchandising standards.

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FursaFursa
Reformation
Reformation
1 day ago

Sales Supervisor, Full-Time - Greenwich

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead daily sales operations to help the store achieve individual and store goals while delivering a customer-first experience. Coach and motivate sales associates, onboard new hires, and maintain high customer satisfaction as measured by NPS. Oversee sales floor execution, inventory accuracy (cycle counts, receiving/removal), and loss prevention expectations. Partner with store leadership using sell-through and feedback metrics to improve performance and support merchandising standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Consistently meet and exceed sales goals while leading by example to generate clientele and maximize customer retention.
  • •Lead the sales floor to deliver excellent customer experience and build loyal customer relationships.
  • •Maintain extraordinary customer experience feedback scores using NPS.
  • •Ensure inventory accuracy through regular cycle counts and overseeing inbound and outbound inventory; track metrics related to fulfillment and inventory accuracy.
  • •Contribute to loss prevention, uphold store operational procedures, and support merchandising presentation standards while coaching and training staff.

Pay and Benefits

Salary: USD 22 - 28 hourly
Perks:Health Insurance401k

Key Requirements

  • •Minimum of 3 years retail experience.
  • •Experience working with a sales or retail organization and/or operationally intensive business.
  • •Ability to work in a fast-paced, ever-changing environment.
  • •Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • •Excellent communicator with a passion for people and a problem-solving mindset with attention to detail.
Experience:3+ yearsRetail
Skills:LeadershipCommunicationCustomer focusProblem-solvingAttention to detail
Languages:English
Tech Stack:NPS

Company Brief

Reformation
Designs and sells sustainable, trend-driven women's apparel and accessories with an emphasis on eco-friendly materials, ethical production, and transparent supply chains. Operates direct-to-consumer retail and e-commerce channels.
Industry: Fashion & Apparel
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2009
WebsiteLinkedIn