Audemars Piguet

1 week ago

Assistant AP House Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Assist the AP House Director in running daily operations of the AP House in a luxury retail setting, stepping in when absent. Lead business development by building clientele, improving customer experience, and identifying sales and after-sales growth opportunities. Support people leadership through recruiting, coaching, and execution of team objectives. Oversee operational excellence including merchandising, stock control, security procedures, repair flow support, and coordination with the Customer Service Centre.

Location: Hong Kong

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Assist the AP House Director in daily management and operations, assuming responsibilities during absence.
•Drive client acquisition and growth by building clientele, improving customer experience, and converting walk-in clients; support sales and after-sales opportunities.
•Support people leadership by recruiting, developing, engaging, and retaining sales and customer service staff; communicate short-term objectives and action plans.
•Ensure operational excellence: uphold AP House standards for cleanliness, visual display/merchandising, marketing materials, staff presentation, stock management, and security procedures.
•Provide floor sales coverage, support repair-flow customer service issues, maintain CRM/database usage for VIPs, and coordinate with the Customer Service Centre.

Key Requirements

•Minimum 10 years of experience in luxury retail, including 3 years of managerial experience.
•Proven ability to deliver sales and manage people in a luxury environment.
•Strong understanding of boutique operations and client experience standards.
•Excellent communication, interpersonal, coaching, and supervisory skills.
•Fluency in Cantonese, English, and Mandarin.

Experience:10+ yearsLuxury retailFashionLuxury markets

Skills:CommunicationInterpersonal skillsCoachingSupervisory skillsCustomer experience focus

Languages:CantoneseEnglishMandarin

Company Brief

Audemars Piguet

Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Le Brassus, Switzerland

Founded: 1875

Website LinkedIn

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Audemars Piguet

1 week ago

Assistant AP House Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Hong Kong

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Assist the AP House Director in daily management and operations, assuming responsibilities during absence.
•Drive client acquisition and growth by building clientele, improving customer experience, and converting walk-in clients; support sales and after-sales opportunities.
•Support people leadership by recruiting, developing, engaging, and retaining sales and customer service staff; communicate short-term objectives and action plans.
•Ensure operational excellence: uphold AP House standards for cleanliness, visual display/merchandising, marketing materials, staff presentation, stock management, and security procedures.
•Provide floor sales coverage, support repair-flow customer service issues, maintain CRM/database usage for VIPs, and coordinate with the Customer Service Centre.

Key Requirements

•Minimum 10 years of experience in luxury retail, including 3 years of managerial experience.
•Proven ability to deliver sales and manage people in a luxury environment.
•Strong understanding of boutique operations and client experience standards.
•Excellent communication, interpersonal, coaching, and supervisory skills.
•Fluency in Cantonese, English, and Mandarin.

Experience:10+ yearsLuxury retailFashionLuxury markets

Skills:CommunicationInterpersonal skillsCoachingSupervisory skillsCustomer experience focus

Languages:CantoneseEnglishMandarin

Company Brief

Audemars Piguet

Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Le Brassus, Switzerland

Founded: 1875

Website LinkedIn