Customer Experience Specialist (Sales Associate) - SoHo
RealReal
New York
Workplace: OnsiteFull timeUSD 21 - 25 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Customer-focused","Self-motivated","Problem-solving","Organizational","Fast-paced execution"]Provide an elevated customer experience in-store by driving revenue through suggestive selling and deep product knowledge, performing proactive outreach, and educating customers and consignors on the circular economy mission. Manage consignment drop-offs, verify and catalog luxury items for shipment, and resolve consignor inquiries to build long-term loyalty. Maintain boutique standards, support store opening/closing, and help ensure the store is always client-ready.

