Engineering Manager, AI Applications

Plaid
San Francisco
Workplace: HybridFull timeUSD 216,000 - 367,200 annuallyFunction: Data Science & Machine LearningExperience: 8+ yearsSkills: ["Coaching","Feedback","Strategy execution","User research","Rapid experimentation","Curiosity"]

Lead a newly formed AI Applications team and scale Plaid’s successful bets in customer-facing GenAI. Manage and grow a team of four engineers, define long-term strategy, and partner with technical and product leaders. Drive projects that integrate Plaid with AI providers (including MCP servers), improve conversational conversational link experiences, and architect trust layers for agentic commerce, while advancing AI-powered customer support and other high-ROI customer journey capabilities.

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FursaFursa
Plaid
Plaid
2 months ago

Engineering Manager, AI Applications

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead a newly formed AI Applications team and scale Plaid’s successful bets in customer-facing GenAI. Manage and grow a team of four engineers, define long-term strategy, and partner with technical and product leaders. Drive projects that integrate Plaid with AI providers (including MCP servers), improve conversational conversational link experiences, and architect trust layers for agentic commerce, while advancing AI-powered customer support and other high-ROI customer journey capabilities.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Lead and grow a team of 4 engineers through goal setting, coaching, and feedback.
  • •Define and drive long-term strategy and manage execution in partnership with technical and product leaders.
  • •Develop and scale integrations for Plaid’s largest AI customers and partners, including AI-provider integration patterns and official Plaid MCP servers.
  • •Redefine consumer link embedding into conversational interfaces and architect trust for agentic commerce.
  • •Advance AI-powered customer experience, including multi-turn/multi-agent support improvements and extending agentic systems to other customer-journey areas.

Pay and Benefits

Salary: USD 216,000 - 367,200 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •8+ years of industry experience, including time as a Staff-level engineer before transitioning into management.
  • •1+ years of engineering management experience.
  • •Hands-on experience building and shipping LLM-powered products using prompt engineering, fine-tuning, RAG, semantic search (vector DB/embeddings), agent orchestration, and streaming/SSE.
  • •Ability to understand customer/user needs via user research and rapid experimentation, acting as a technical PM.
  • •Track record building and growing high-performing engineering teams and driving 0→1 projects using both divergent and convergent thinking.
Experience:8+ yearsGenAI applicationsFinTech
Skills:CoachingFeedbackStrategy executionUser researchRapid experimentationCuriosity
Tech Stack:LLMsPrompt engineeringFine-tuningRetrieval augmented generation (RAG)Semantic searchVector databaseEmbedding modelsAgent orchestration frameworkEvaluation and monitoringStreamingSSEHuman-In-The-Loop Reinforcement Learning (RLHF)MCP ServersNatural languageOpen-ended tasks

Company Brief

Plaid
Provides APIs that enable applications to connect with users’ bank accounts, verify financial data, and power payment and account verification workflows for fintechs and financial services companies.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn