Client Service Executive - Global Private Banking (Singapore, SG, 018983)

HSBC
Singapore
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Communication","Analytical","Organization","Planning","Teamwork"]

Client Service Executive in Global Private Banking, based in Singapore. You will deliver high‑standard client service for High Net Worth clients, manage KYC compliance, address enquiries and feedback, support offshore offices, and maintain strong internal/external relationships while ensuring timely data input and adherence to selling processes and group standards.

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FursaFursa
HSBC
HSBC
6 months ago

Client Service Executive - Global Private Banking (Singapore, SG, 018983)

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Job Summary

Client Service Executive in Global Private Banking, based in Singapore. You will deliver high‑standard client service for High Net Worth clients, manage KYC compliance, address enquiries and feedback, support offshore offices, and maintain strong internal/external relationships while ensuring timely data input and adherence to selling processes and group standards.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Maintain the highest standard of excellence in client service by attending to client enquiries and requests
  • •Explain operational matters to clients and develop client’s awareness, understanding and ability to comply with our operational requirements
  • •Prompt and appropriate action taken to address client feedback and complaints
  • •Manage the HSBC Know Your Customer Program and ensure that all client service related activities are fully in compliance with the processes and procedures contained in it
  • •Provide support to the Offshore Representative Offices. Receive, manage and log faxed transaction instruction from Representatives. Answer calls from Representatives and clients and provide guidance

Key Requirements

  • •Experience in private banking as an Assistant Relationship Manager or similar background in client servicing
  • •Good understanding of private banking services and products
  • •Credit skills and experience, focusing on High Net Worth Individuals or Business Banking
  • •Excellent communication, analytical, organizational and planning skills
  • •Team player with drive for success and achievement
Experience:Private bankingWealth managementPrivate banking services
Skills:CommunicationAnalyticalOrganizationPlanningTeamwork

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn