Smartly

8 months ago

Creative Onboarding Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

The Creative Specialist enables designers to unlock value from Smartly’s Creative Suite by delivering expert training, supporting strategic customer conversations, and ensuring seamless integration with industry-standard design tools. You’ll drive product adoption, customer satisfaction, and long-term retention through targeted workshops, live demonstrations, and documentation that empower design teams to work more efficiently.

Location: Manila

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Act as the main subject matter expert on Smartly’s Creative Suite and creative tooling, supporting Customer Success, Sales, and Product with advanced creative guidance.
•Partner closely with Customer Success to support pitches, demos, and exploratory creative conversations focused on advanced capabilities and workflows.
•Build and deliver training programs, workshops, and best practice sessions for new and experienced designers using Smartly’s tools.
•Conduct expert-level live demos (virtual and in-person) to help designers integrate Smartly with Adobe Creative Cloud, Figma, After Effects, and other industry-standard tools.
•Collaborate with teams across Customer Success, Sales, and Product to identify common creative pain points, upskilling needs, and opportunities to improve user adoption.

Key Requirements

•Have 8+ years of hands-on experience as a designer, with strong expertise in digital advertising, graphic design, UI/UX, illustration, or motion design.
•Are highly proficient in Adobe Photoshop, Illustrator, Figma, After Effects, and familiar with HTML5 and other creative tools.
•Have proven experience delivering creative or technical training to advanced learners.
•Can clearly communicate and demo complex creative concepts to experienced designers.
•Understand creative workflows end-to-end, especially within digital advertising and campaign production.

Experience:8+ yearsDigital advertisingAdvertising technologyCreative tooling

Education:Bachelor's in Graphic Design, UI/UX

Skills:CommunicationPresentationEmpathyCustomer-focusedProject management

Languages:English

Tech Stack:Adobe PhotoshopIllustratorFigmaAfter EffectsHTML5LMS

Company Brief

Smartly

Provides a cloud-based advertising automation platform that helps brands and agencies create, manage, and optimize scalable social and digital ad campaigns across channels with creative and measurement tools.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Helsinki, Finland

Founded: 2013

Website LinkedIn

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Smartly

8 months ago

Creative Onboarding Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Manila

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Act as the main subject matter expert on Smartly’s Creative Suite and creative tooling, supporting Customer Success, Sales, and Product with advanced creative guidance.
•Partner closely with Customer Success to support pitches, demos, and exploratory creative conversations focused on advanced capabilities and workflows.
•Build and deliver training programs, workshops, and best practice sessions for new and experienced designers using Smartly’s tools.
•Conduct expert-level live demos (virtual and in-person) to help designers integrate Smartly with Adobe Creative Cloud, Figma, After Effects, and other industry-standard tools.
•Collaborate with teams across Customer Success, Sales, and Product to identify common creative pain points, upskilling needs, and opportunities to improve user adoption.

Key Requirements

•Have 8+ years of hands-on experience as a designer, with strong expertise in digital advertising, graphic design, UI/UX, illustration, or motion design.
•Are highly proficient in Adobe Photoshop, Illustrator, Figma, After Effects, and familiar with HTML5 and other creative tools.
•Have proven experience delivering creative or technical training to advanced learners.
•Can clearly communicate and demo complex creative concepts to experienced designers.
•Understand creative workflows end-to-end, especially within digital advertising and campaign production.

Experience:8+ yearsDigital advertisingAdvertising technologyCreative tooling

Education:Bachelor's in Graphic Design, UI/UX

Skills:CommunicationPresentationEmpathyCustomer-focusedProject management

Languages:English

Tech Stack:Adobe PhotoshopIllustratorFigmaAfter EffectsHTML5LMS

Company Brief

Smartly

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Helsinki, Finland

Founded: 2013

Website LinkedIn