Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 18.5Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver a welcoming, brand-forward customer experience by assisting shoppers at the cash wrap and keeping the sales floor well-maintained. Accurately operate POS, manage cash handling per policy, and support upsells like add-on products and gift cards. Receive and organize shipments and transfers, maintain stockroom cleanliness, replenish floor inventory, and execute visual merchandising updates while following loss prevention guidelines.

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FursaFursa
Tapestry
Tapestry
5 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver a welcoming, brand-forward customer experience by assisting shoppers at the cash wrap and keeping the sales floor well-maintained. Accurately operate POS, manage cash handling per policy, and support upsells like add-on products and gift cards. Receive and organize shipments and transfers, maintain stockroom cleanliness, replenish floor inventory, and execute visual merchandising updates while following loss prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Serve as a brand ambassador and support local engagement, including social media support.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; maintain stockroom cleanliness and manage stock levels, replenishing the sales floor and updating visual merchandising.

Pay and Benefits

Salary: USD 15 - 18.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock or sales), preferably in luxury retail service; education and experience may be considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency and ability to multitask in a fast-paced environment.
Experience:Retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash registerIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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