Skyscanner

4 months ago

Principal Product Manager, Loyalty

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead the loyalty product strategy at Skyscanner, shaping MVPs and iterative releases to increase direct relationships, retention, and customer lifetime value. Partner with cross-functional teams across marketing, design, data, engineering and legal to deliver end-to-end loyalty experiences across web and app, backed by experimentation and data-driven decision making.

Location: Barcelona, Edinburgh, Glasgow, London

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Partner across the business to work with cross-functional teams on complex initiatives spanning proposition execution, experience design, experimentation and platform delivery.
•Translate vision into product by turning loyalty principles into capabilities, journeys and interactions across web, app, SEO, booking flows and lifecycle touchpoints.
•Own the roadmap by defining and executing a phased loyalty product strategy with MVPs, proofs of concept and iterative releases.
•Spot opportunities by collaborating with squads and stakeholders to close gaps and drive engagement, retention and long-term traveler value.
•Coordinate end-to-end delivery including Flights, Hotels, Cars, Packages, Explore, Platform, Data and Lifecycle systems to ensure smooth handovers and clear dependencies.

Key Requirements

•Loyalty-savvy: designed, built or scaled loyalty programmes or retention-led experiences with understanding of rewards and lifecycle touchpoints.
•Influential product leader: ability to align diverse stakeholders around complex initiatives and bring clarity.
•Data-informed: hands-on experience with experimentation, metrics and guardrails focusing on long-term value and retention.
•Platform confident: comfortable navigating complex environments and balancing short-term wins with long-term capability building.
•Traveller-first mindset: focus on improving the traveller journey and overall experience.

Experience:TravelSaaS

Skills:CommunicationLeadershipCollaborationData-drivenPrioritization

Languages:English

Tech Stack:SEOA/B testingAnalyticsWebMobile

Company Brief

Skyscanner

Skyscanner operates a global travel search engine and metasearch platform allowing users to compare flights, hotels, and car hire across providers to find the best prices and travel options.

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Edinburgh, United Kingdom

Founded: 2003

Glassdoor: 4.1

Website LinkedIn

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Skyscanner

4 months ago

Principal Product Manager, Loyalty

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Barcelona, Edinburgh, Glasgow, London

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Partner across the business to work with cross-functional teams on complex initiatives spanning proposition execution, experience design, experimentation and platform delivery.
•Translate vision into product by turning loyalty principles into capabilities, journeys and interactions across web, app, SEO, booking flows and lifecycle touchpoints.
•Own the roadmap by defining and executing a phased loyalty product strategy with MVPs, proofs of concept and iterative releases.
•Spot opportunities by collaborating with squads and stakeholders to close gaps and drive engagement, retention and long-term traveler value.
•Coordinate end-to-end delivery including Flights, Hotels, Cars, Packages, Explore, Platform, Data and Lifecycle systems to ensure smooth handovers and clear dependencies.

Key Requirements

•Loyalty-savvy: designed, built or scaled loyalty programmes or retention-led experiences with understanding of rewards and lifecycle touchpoints.
•Influential product leader: ability to align diverse stakeholders around complex initiatives and bring clarity.
•Data-informed: hands-on experience with experimentation, metrics and guardrails focusing on long-term value and retention.
•Platform confident: comfortable navigating complex environments and balancing short-term wins with long-term capability building.
•Traveller-first mindset: focus on improving the traveller journey and overall experience.

Experience:TravelSaaS

Skills:CommunicationLeadershipCollaborationData-drivenPrioritization

Languages:English

Tech Stack:SEOA/B testingAnalyticsWebMobile

Company Brief

Skyscanner

Skyscanner operates a global travel search engine and metasearch platform allowing users to compare flights, hotels, and car hire across providers to find the best prices and travel options.

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Edinburgh, United Kingdom

Founded: 2003

Glassdoor: 4.1

Website LinkedIn