Service Advisor - Land Rover Roaring Fork

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 80,000 - 150,000 annuallyFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Professionalism","Problem-solving"]

Schedule and manage customer service appointments, greet customers, and partner with technicians to identify required work based on vehicle service history. Recommend necessary or suggested services with accurate parts/labor costs and communicate any current promotions. Ensure vehicles are re-delivered complete and clean, address customer questions professionally, and review satisfaction survey results with the service manager to meet repair order production standards.

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Sonic Automotive
Sonic Automotive
1 day ago

Service Advisor - Land Rover Roaring Fork

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Schedule and manage customer service appointments, greet customers, and partner with technicians to identify required work based on vehicle service history. Recommend necessary or suggested services with accurate parts/labor costs and communicate any current promotions. Ensure vehicles are re-delivered complete and clean, address customer questions professionally, and review satisfaction survey results with the service manager to meet repair order production standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Schedule appointments and greet customers, making them feel welcome.
  • •Work with customers and technicians to identify required services using vehicle service history.
  • •Advise customers on necessary/suggested services, costs, and any current promotions.
  • •Compute cost of replacement parts and labor, and address customer questions promptly and professionally.
  • •Ensure comprehensive re-delivery checks (cleanliness and completed items) and review customer satisfaction survey results with the service manager.

Pay and Benefits

Salary: USD 80,000 - 150,000 annually
Perks:Health InsuranceDentalVision401kRemote Work

Key Requirements

  • •Automotive service advisor and/or dealership experience preferred; training supported for driven candidates.
  • •High school diploma or equivalent (preferred).
  • •Valid in-state driver’s license and professional personal appearance.
  • •Strong communication skills and ability to advise customers on necessary/suggested services and costs.
  • •Must be authorized to work in the U.S. without sponsorship and pass pre-employment testing (background checks, MVR, drug screening).
Experience:2+ yearsAutomotive dealership
Education:High School
Skills:Customer serviceCommunicationProfessionalismProblem-solving
Licenses:Driver's license
Certifications:ASE certification
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn