RealReal

3 months ago

Field Sales Account Manager (Account Luxury Manager) - Manhattan, NY

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Build and grow a luxury consignment book of business through outside sales. Reconnect with established clients (and reactivate lapsed) via daily outreach and in-home appointments, meeting or exceeding monthly quotas. Acquire high-end items, manage consignment contracts and pricing expectations, and deliver a white-glove client experience. Partner with Retail and Consignor Relations teams to support sales growth and resolve client concerns while spending most time in the field.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Reconnect with established clients (and reactivate lapsed) via daily outreach and in-home appointments to drive consignment activity and referrals.
•Meet or exceed monthly quotas and key performance metrics to drive revenue growth.
•Acquire luxury consignment items and coordinate end-to-end pickup and shipment to The RealReal’s e-commerce centers.
•Provide a high-touch, white-glove client experience throughout the consignment process to ensure satisfaction and long-term engagement.
•Present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step.

Travel: Extensive travel

Pay and Benefits

Salary: USD 65,000

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveParental LeavePaid HolidaysEquity

Key Requirements

•2+ years of proven success in performance-driven direct sales roles, consistently meeting or exceeding targets.
•Exceptional ability to build rapport, earn trust, and communicate effectively with discerning clients.
•Highly motivated and able to operate independently in a fast-paced, field-based environment.
•Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM).
•Must reside in the assigned territory, have a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and be able to lift up to 25 lbs as needed.

Experience:2+ years

Skills:Rapport buildingCommunicationOrganizationProblem-solvingIndependent work

Licenses:Valid driver’s license

Tech Stack:SalesforceCRMAIMachine learning

Company Brief

RealReal

Industry: Online Marketplaces

Website

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RealReal

3 months ago

Field Sales Account Manager (Account Luxury Manager) - Manhattan, NY

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Reconnect with established clients (and reactivate lapsed) via daily outreach and in-home appointments to drive consignment activity and referrals.
•Meet or exceed monthly quotas and key performance metrics to drive revenue growth.
•Acquire luxury consignment items and coordinate end-to-end pickup and shipment to The RealReal’s e-commerce centers.
•Provide a high-touch, white-glove client experience throughout the consignment process to ensure satisfaction and long-term engagement.
•Present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step.

Travel: Extensive travel

Pay and Benefits

Salary: USD 65,000

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveParental LeavePaid HolidaysEquity

Key Requirements

•2+ years of proven success in performance-driven direct sales roles, consistently meeting or exceeding targets.
•Exceptional ability to build rapport, earn trust, and communicate effectively with discerning clients.
•Highly motivated and able to operate independently in a fast-paced, field-based environment.
•Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM).
•Must reside in the assigned territory, have a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and be able to lift up to 25 lbs as needed.

Experience:2+ years

Skills:Rapport buildingCommunicationOrganizationProblem-solvingIndependent work

Licenses:Valid driver’s license

Tech Stack:SalesforceCRMAIMachine learning

Company Brief

RealReal

Industry: Online Marketplaces

Website