People Partner

Customer
Oregon
Workplace: RemoteFull timeUSD 100,000 - 130,000 annuallyFunction: People, HR & TalentExperience: 5+ yearsSkills: ["Communication","Presentation skills","Creative problem solving","Critical thinking","Growth mindset"]

Partner with departmental leaders to build organizational capabilities and support business growth. Own end-to-end performance review cycles, guide calibration and compensation decisions, and coach managers. Lead employee relations with fairness and sound judgment, support organizational development, and drive change management readiness. Analyze People metrics and lifecycle/employee experience data to spot trends and improve decisions, while rolling out engagement initiatives and programs across the global People Experience team.

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Customer
Customer
1 month ago

People Partner

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Partner with departmental leaders to build organizational capabilities and support business growth. Own end-to-end performance review cycles, guide calibration and compensation decisions, and coach managers. Lead employee relations with fairness and sound judgment, support organizational development, and drive change management readiness. Analyze People metrics and lifecycle/employee experience data to spot trends and improve decisions, while rolling out engagement initiatives and programs across the global People Experience team.
Location: Oregon
Workplace: Remote
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Director level

Key Responsibilities

  • •Partner with departmental leaders to understand business needs and build organizational capabilities to support growth.
  • •Own and elevate end-to-end review cycles, including annual/bi-annual processes, calibration, compensation decisions, and manager coaching.
  • •Guide employee relations by supporting day-to-day questions and concerns with fairness and sound judgment.
  • •Assess team structures and support organizational development by identifying improvements and implementing changes.
  • •Review People metrics and analytics to spot trends and support informed decisions, including employee engagement and People program rollouts.

Pay and Benefits

Salary: USD 100,000 - 130,000 annually
Perks:Health InsuranceDentalVisionPaid LeaveLearning BudgetRemote Work

Key Requirements

  • •5+ years of progressive HR/People experience, ideally as an HRBP or People Partner supporting multiple teams or functions.
  • •Depth across organizational design, change management, performance management, DEIB, culture, coaching/development, and people programs (e.g., rewards and recognition).
  • •Strong foundation in People data and analytics, using metrics to diagnose issues and drive decisions.
  • •Ability to understand performance objectives that drive business outcomes and leverage analytics for informed business decisions.
  • •Ability to partner with leaders and demonstrate influence and accountability in support of the people agenda.
Experience:5+ yearsHRPeople analyticsDEIB
Skills:CommunicationPresentation skillsCreative problem solvingCritical thinkingGrowth mindset
Languages:English

Company Brief

Customer
Customer.io provides a customer engagement platform that lets businesses send data-driven email, push, SMS, in-app messages, and webhooks to build personalized user journeys and improve retention and lifecycle communications.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Revenue: USD 25M to 50M
Growth: Growth Stage Startup
Valuation: USD 500M to 1B
Funding: Series A
Headquarters: Portland, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor