Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 17 - 20 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-focused","Self-motivated","Teamwork","Attention to safety"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, handling loading and unloading while ensuring vehicles are safe to drive. Complete customer paperwork and maintain detailed notes in the customer tracking system, while consistently driving safely with a clean record. Work a shift schedule from 11am–9pm, available 7 days a week, and help reintroduce happiness into the car-buying experience.

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FursaFursa
Carvana
Carvana
6 months ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, handling loading and unloading while ensuring vehicles are safe to drive. Complete customer paperwork and maintain detailed notes in the customer tracking system, while consistently driving safely with a clean record. Work a shift schedule from 11am–9pm, available 7 days a week, and help reintroduce happiness into the car-buying experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles directly to customers’ doors using custom car haulers.
  • •Frequently load and unload vehicles, and inspect the hauler/vehicle to ensure safe-to-drive conditions.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive consistently and safely while maintaining a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Work the assigned shift (11am–9pm) and be available 7 days a week with rotating days off.

Pay and Benefits

Salary: USD 17 - 20 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor and outdoor conditions.
  • •Must be able to read, write, speak and understand English.
  • •Requires grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs, and sustained standing/walking for 8+ hours.
  • •Must be at least 21 years old, possess a valid driver’s license, and be able to pass a drug test and obtain a DOT Medical Card.
Experience:2+ years
Skills:Customer-focusedSelf-motivatedTeamworkAttention to safety
Licenses:Valid driver's licenseChauffeur's licenseVehicle Verifier license
Certifications:DOT Medical CardNotary
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn