Business Applications Lead Service

Canon
Netherlands
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 8+ yearsEducation: mastersSkills: ["Problem-solving","Decision making","Communication","Interpersonal skills","Teamwork"]

Lead business application solutions end-to-end: translate business process requirements into functional designs (data, process, technology), drive delivery and implementation, and ensure adoption through change management and measurable metrics. Provide production support including problem management, incident analysis, and root-cause improvements. Deliver compliant application operations using ITGC/ITAC controls, release and evidence management, and guide stakeholders to minimize customizations.

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FursaFursa
Canon
Canon
5 months ago

Business Applications Lead Service

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead business application solutions end-to-end: translate business process requirements into functional designs (data, process, technology), drive delivery and implementation, and ensure adoption through change management and measurable metrics. Provide production support including problem management, incident analysis, and root-cause improvements. Deliver compliant application operations using ITGC/ITAC controls, release and evidence management, and guide stakeholders to minimize customizations.
Location: Netherlands
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Gather and convert business process requirements into solution requirements and functional designs across data, process, and technology.
  • •Drive delivery and implementation of IT solutions, acting as a functional solution guardian and advising on solution risks and design principles.
  • •Lead change management and adoption to realize benefits, including metrics tracking for leadership visibility.
  • •Provide production support: review/approve application changes, participate in incident analysis and problem resolution, and drive improvements to prevent recurrence.
  • •Drive compliance controls for application delivery using evidence-based ITGC/ITAC processes, including data migration, release management, and SOD/UAM controls.

Pay and Benefits

Perks:Annual BonusAnnual HolidayPensionHybrid WorkBicycle Plan

Key Requirements

  • •Masters Degree in Computer Science, Computer Engineering, or a related technical field (Masters is a plus).
  • •Over 8 years’ IT experience, including 5 years of relevant domain experience (e.g., Sales, Service, Marketing, SCM, Finance, HR).
  • •Manage large process/IT projects, preferably across multiple countries, with strong IT delivery capability.
  • •Strong knowledge of IT operations and compliance, including experience in change management and project rollouts.
  • •Working knowledge of ServiceNow (including Field Service Management and ITSM/CSM) and Salesforce Service Cloud; Oracle enterprise applications and CPQ are a strong plus.
Experience:8+ yearsITEnterprise applicationsITSMChange managementCompliance
Education:Master's in Computer Science, Computer Engineering or related technical field
Skills:Problem-solvingDecision makingCommunicationInterpersonal skillsTeamwork
Languages:US
Tech Stack:ServiceNowField Service ManagementITSMCSMSalesforce Service CloudOracleOracle EBSOracle ServiceOracle ReportingCPQIncident analysisRoot Cause AnalysisProblem managementIT General Control (ITGC)IT Application Control (ITAC)Release managementData migrationSOD/UAM

Company Brief

Canon
Global technology company manufacturing imaging and optical products including cameras, camcorders, printers, scanners, and medical and industrial equipment, serving consumers, businesses, and healthcare markets worldwide.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1937
Glassdoor
Glassdoor: 3.6
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