Housekeeping Dispatcher (El Monteón, MX)

Kerzer International
Mexico
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 2+ yearsEducation: high_schoolSkills: ["Initiative","Leadership","Organization","Communication","Dynamic"]

Coordinate the daily housekeeping operation with supervisors, room attendants, and general assistants. Track room readiness, VIP arrivals, occupancy, and housekeeping schedules; manage keys and radios; maintain logs and assistances; and route guest requests to the correct departments. Update boards and linens/rooms preparation, support housekeeping for occupied and checkout rooms, and handle inventory, supply controls, and attendance/pre-nómina tasks to ensure smooth, timely service delivery.

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Kerzer International
Kerzer International
1 day ago

Housekeeping Dispatcher (El Monteón, MX)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Coordinate the daily housekeeping operation with supervisors, room attendants, and general assistants. Track room readiness, VIP arrivals, occupancy, and housekeeping schedules; manage keys and radios; maintain logs and assistances; and route guest requests to the correct departments. Update boards and linens/rooms preparation, support housekeeping for occupied and checkout rooms, and handle inventory, supply controls, and attendance/pre-nómina tasks to ensure smooth, timely service delivery.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Coordinate daily operations with supervisors, room attendants, and general assistants.
  • •Maintain appearance and hygiene standards while providing courteous, friendly service.
  • •Review the logbook to track prior-day pending items and follow up throughout the day.
  • •Assign cleanings and early arrivals in coordination with the 7:00 am supervisor schedule.
  • •Control keys and radios, update logbooks with requests, and ensure room readiness is reported to reception.

Key Requirements

  • •High school diploma completed (Preparatoria terminada).
  • •Minimum 2 years of experience.
  • •Proficiency with Word, Excel, Opera, or Fidelio.
  • •Experience handling/coordinating staff (Manejo de personal).
  • •Strong organization and leadership traits (dinámico, con iniciativa, don de mando).
Experience:2+ years
Education:High School
Skills:InitiativeLeadershipOrganizationCommunicationDynamic
Tech Stack:WordExcelOperaFidelio

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn